cannot access my own computer

[Marc]

Earlier today, while using my computer, the computer
suddenly turned off and rebooted. A dialogue box come on,
saying "To begin, click on the user name" but there was
no user name to click on. This is a home computer, 1 and
a half years old, nobody else uses it but me, there is no
network. I was unable to access the computer, so finally
HP tech help helped me to open up a brand new account so
I could get into the computer. HOwever, with this new
account, half my progrmas are now missing, and I cannot
access my own e- mail. I would like to get back to my
regular account- which was simply "owner" but am unable
to do so. I really, really would appreciate any help.

[Jupiter Jones]

Marc;
See if this helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Marc" > wrote in message
...
> Earlier today, while using my computer, the computer
> suddenly turned off and rebooted. A dialogue box come on,
> saying "To begin, click on the user name" but there was
> no user name to click on. This is a home computer, 1 and
> a half years old, nobody else uses it but me, there is no
> network. I was unable to access the computer, so finally
> HP tech help helped me to open up a brand new account so
> I could get into the computer. HOwever, with this new
> account, half my progrmas are now missing, and I cannot
> access my own e- mail. I would like to get back to my
> regular account- which was simply "owner" but am unable
> to do so. I really, really would appreciate any help.

[Marc]

Thank you- I'll give it a try.

Marc

>-----Original Message-----
>Marc;
>See if this helps:
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;811151
>
>--
>Jupiter Jones
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>Please respond to newsgroup only for everyone's benefit.
>
>
>"Marc" > wrote in message
...
>> Earlier today, while using my computer, the computer
>> suddenly turned off and rebooted. A dialogue box come
on,
>> saying "To begin, click on the user name" but there was
>> no user name to click on. This is a home computer, 1
and
>> a half years old, nobody else uses it but me, there is
no
>> network. I was unable to access the computer, so
finally
>> HP tech help helped me to open up a brand new account
so
>> I could get into the computer. HOwever, with this new
>> account, half my progrmas are now missing, and I cannot
>> access my own e- mail. I would like to get back to my
>> regular account- which was simply "owner" but am unable
>> to do so. I really, really would appreciate any help.
>
>
>.
>