explorer.exe and iexplorer.exe crashing

[Robert]

Whenever I start explorer.exe or iexplorer.exe, it
crashes and I get a fault in cnshook.dll. No new software
installed. This pretty much makes windows useless- I
can't get into Windows Explorer, Control Panel, Internet
Explorer, etc. MSN Explorer still works though.

Event Viewer shows the following:

"Faulting application explorer.exe, version 6.0.2600.0,
faulting module cnshook.dll, version 1.0.1.6, fault
address 0x000034ff."
and
"Faulting application iexplorer.exe, version 6.0.2600.0,
faulting module cnshook.dll, version 1.0.1.6, fault
address 0x000034ff."

Operating system / version: Microsoft Windows XP
Professional-5.1.2600
Computer manufacturer and model: X86-based PC,
Supermicro, P4DC6
Processor model and speed: x86 Family 15 Model 2 Stepping
4, 1784(MHz)

[Please reply to news group.]

Does the Desktop work OK? It is run by Explorer.exe. If the Desktop
works, the problem could be with Internet Explorer. Folder windows use
Explorer and Internet Explorer to run. Try reinstalling IE.

Robert wrote:

> Whenever I start explorer.exe or iexplorer.exe, it
> crashes and I get a fault in cnshook.dll. No new software
> installed. This pretty much makes windows useless- I
> can't get into Windows Explorer, Control Panel, Internet
> Explorer, etc. MSN Explorer still works though.
>
> Event Viewer shows the following:
>
> "Faulting application explorer.exe, version 6.0.2600.0,
> faulting module cnshook.dll, version 1.0.1.6, fault
> address 0x000034ff."
> and
> "Faulting application iexplorer.exe, version 6.0.2600.0,
> faulting module cnshook.dll, version 1.0.1.6, fault
> address 0x000034ff."
>
> Operating system / version: Microsoft Windows XP
> Professional-5.1.2600
> Computer manufacturer and model: X86-based PC,
> Supermicro, P4DC6
> Processor model and speed: x86 Family 15 Model 2 Stepping
> 4, 1784(MHz)

[balzano_1]

"Please reply to news group." <"Please reply to news group."> wrote in message >...
> Does the Desktop work OK? It is run by Explorer.exe. If the Desktop
> works, the problem could be with Internet Explorer. Folder windows use
> Explorer and Internet Explorer to run. Try reinstalling IE.
>
> Robert wrote:
>
> > Whenever I start explorer.exe or iexplorer.exe, it
> > crashes and I get a fault in cnshook.dll. No new software
> > installed. This pretty much makes windows useless- I
> > can't get into Windows Explorer, Control Panel, Internet
> > Explorer, etc. MSN Explorer still works though.
> >
> > Event Viewer shows the following:
> >
> > "Faulting application explorer.exe, version 6.0.2600.0,
> > faulting module cnshook.dll, version 1.0.1.6, fault
> > address 0x000034ff."
> > and
> > "Faulting application iexplorer.exe, version 6.0.2600.0,
> > faulting module cnshook.dll, version 1.0.1.6, fault
> > address 0x000034ff."
> >
> > Operating system / version: Microsoft Windows XP
> > Professional-5.1.2600
> > Computer manufacturer and model: X86-based PC,
> > Supermicro, P4DC6
> > Processor model and speed: x86 Family 15 Model 2 Stepping
> > 4, 1784(MHz)


My advice would be to backup all your important files, format the
windows partition an re-install it, its the easiest way to solve these
types of problems.