811493 & Q817287critical update

[J. Spradlin]

This security update and critical update will not install
these would download and others have and would install.I
can't seem to find the remedy.

[Roger Abell [MVP]]

try the WU troubleshooting info:
http://v4.windowsupdate.microsoft.com/troubleshoot/
your issue may be (repeated download and install ?) cured with=20
http://support.microsoft.com/?id=3D326815 =20
Try steps 6 - 8 then revisit WU=20
(yes, this is written for a different situation)=20

--=20
Roger=20

"J. Spradlin" > wrote in message =
...
> This security update and critical update will not install=20
> these would download and others have and would install.I=20
> can't seem to find the remedy.

[Torgeir Bakken (MVP)]

"J. Spradlin" wrote:

> This security update and critical update will not install
> these would download and others have and would install.I
> can't seem to find the remedy.

Hi

Note that there are some issues with 811493:

You May Experience Performance Issues After You Install the 811493 (MS03-013)
Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/?kbid=819634

I would not have installed it, but if you do:

If you notice a system slowdown, remove it from Add/Remove Programs in the
Control Panel instead of doing a system restore. If you get a warning that
other installs may stop working if you remove it, just ignore it.


Back to your problem:

For get Windows Update to work again, renaming or deleting the Catroot2 folder
may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing ;-)

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[J. Spradlin]

>-----Original Message-----
>"J. Spradlin" wrote:
>
>> This security update and critical update will not
install
>> these would download and others have and would
install.I
>> can't seem to find the remedy.
>
>Hi
>
>Note that there are some issues with 811493:
>
>You May Experience Performance Issues After You Install
the 811493 (MS03-013)
>Package on Your Windows XP SP1-Based Computer
>http://support.microsoft.com/?kbid=819634
>
>I would not have installed it, but if you do:
>
>If you notice a system slowdown, remove it from
Add/Remove Programs in the
>Control Panel instead of doing a system restore. If you
get a warning that
>other installs may stop working if you remove it, just
ignore it.
>
>
>Back to your problem:
>
>For get Windows Update to work again, renaming or
deleting the Catroot2 folder
>may solve the problem.
>
>Go to http://support.microsoft.com/?scid=kb;en-us;326815
>
>Follow the steps 6 to 8 in the Resolution section of
above link (do a reboot
>first so the computer is "fresh" before you do the
steps).
>
>Then try to install the update again.
>
>Disregard that the link above is for SP1, the Catroot2
problem is relevant for
>other updates as well. The Catroot2 problem can be
avoided by installing
>Q817287 (the one you have problems installing ;-)
>
>Windows Update 643 Error and the Catalog Database
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;817287
>
>
>If renaming or deleting the Catroot2 folder doesn't
help, try this:
>
>Check your "windows update.log" file for specific error
code (the log file
>is in your windows folder) and take look at this Web
page:
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
>
>--
>torgeir
>Microsoft MVP Scripting and WMI, Porsgrunn Norway
>Administration scripting examples and an ONLINE version
of the 1328 page
>Scripting Guide:
http://www.microsoft.com/technet/scriptcenter
>
>Thanks , Renaming catroot2 corrected my problem!
>.
>