Security patches will not install

[Yolanda]

I am having trouble with installing downloaded security
patches. #328310 and #810565 were the ones that made me
realize that several are missing on my computer.I
installed microsoft baseline security analizer and
received a setup error message that could not verify the
integrity of the file updat.inf. Make sure the
Cryptpgraphic service is running on this computer. What
the heck is this?! Help if you can. Thanks, Yolanda

[Torgeir Bakken (MVP)]

Yolanda wrote:

> I am having trouble with installing downloaded security
> patches. #328310 and #810565 were the ones that made me
> realize that several are missing on my computer.I
> installed microsoft baseline security analizer and
> received a setup error message that could not verify the
> integrity of the file updat.inf. Make sure the
> Cryptpgraphic service is running on this computer. What
> the heck is this?! Help if you can. Thanks, Yolanda

Hi

Your Cryptographic Service is most likely running fine, renaming or deleting
the Catroot2 folder is most likely what you need to do to solve the problem.


Go to http://support.microsoft.com/?scid=kb;en-us;326815

It describes how to check the Cryptographic Service, as well as how to rename
the Catroot2 folder.

To rename the Catroot2 folder, follow the steps 6 to 8 in the Resolution
section of above link (do a reboot first so the computer is "fresh" before you
do the steps)

Then try to install the update again.


Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Yolanda]

>-----Original Message-----
>Yolanda wrote:
>
>> I am having trouble with installing downloaded security
>> patches. #328310 and #810565 were the ones that made me
>> realize that several are missing on my computer.I
>> installed microsoft baseline security analizer and
>> received a setup error message that could not verify
the
>> integrity of the file updat.inf. Make sure the
>> Cryptpgraphic service is running on this computer. What
>> the heck is this?! Help if you can. Thanks, Yolanda
>
>Hi
>
>Your Cryptographic Service is most likely running fine,
renaming or deleting
>the Catroot2 folder is most likely what you need to do
to solve the problem.
>
>
>Go to http://support.microsoft.com/?scid=kb;en-us;326815
>
>It describes how to check the Cryptographic Service, as
well as how to rename
>the Catroot2 folder.
>
>To rename the Catroot2 folder, follow the steps 6 to 8
in the Resolution
>section of above link (do a reboot first so the computer
is "fresh" before you
>do the steps)
>
>Then try to install the update again.
>
>
>Disregard that the link above is for SP1, the Catroot2
problem is relevant for
>other updates as well. The Catroot2 problem can be
avoided by installing
>Q817287.
>
>Windows Update 643 Error and the Catalog Database
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;817287
>
>
>If renaming or deleting the Catroot2 folder doesn't
help, try this:
>
>Check your "windows update.log" file for specific error
code (the log file
>is in your windows folder) and take look at this Web
page:
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
>
>--
>torgeir
>Microsoft MVP Scripting and WMI, Porsgrunn Norway
>Administration scripting examples and an ONLINE version
of the 1328 page
>Scripting Guide:
http://www.microsoft.com/technet/scriptcenter
>
>
>.
>Thanks for replying so soon, but I ended up installing
Microsoft's Baseline Security Analyser. After running it
several times and fixing each problem I have it all fixed
Thanks again Yolanda