XP accounts MISSING! Why?

[Richard Beers]

After going thru START to SETTINGS to CONTROL PANEL
to "USER ACCOUNTS", I receive the following alert:

"The System cannot find the file specified."

I've scanned with Norton A/V and found nothing. What do
I need to do to correct this?

[Roger Abell [MVP]]

Now this is an odd situation !
What happens when at a cmd prompt you run=20
control userpasswords2
and what if you run=20
compmgmt.msc
??
--=20
Roger Abell

"Richard Beers" > wrote in message =
...
> After going thru START to SETTINGS to CONTROL PANEL=20
> to "USER ACCOUNTS", I receive the following alert:
>=20
> "The System cannot find the file specified."
>=20
> I've scanned with Norton A/V and found nothing. What do=20
> I need to do to correct this?

[Richard Beers]

Let me try that and see what comes of it. Be right back.


>-----Original Message-----
>Now this is an odd situation !
>What happens when at a cmd prompt you run
>control userpasswords2
>and what if you run
>compmgmt.msc
>??
>--
>Roger Abell
>
>"Richard Beers" > wrote in message
...
>> After going thru START to SETTINGS to CONTROL PANEL
>> to "USER ACCOUNTS", I receive the following alert:
>>
>> "The System cannot find the file specified."
>>
>> I've scanned with Norton A/V and found nothing. What
do
>> I need to do to correct this?
>.
>

[Richard Beers]

After running your first suggestion, these are the
results:

"Users for this computer: User Name <blank>, Group
<Blank>"

There are four accounts, "Brian" (User),"Mommy"
(Admin),"Richard Beers" (Admin), "T34617" (Admin)

After running second suggestion, discovered ... still
looking at this window trying to understand it...

>-----Original Message-----
>Let me try that and see what comes of it. Be right back.
>
>
>>-----Original Message-----
>>Now this is an odd situation !
>>What happens when at a cmd prompt you run
>>control userpasswords2
>>and what if you run
>>compmgmt.msc
>>??
>>--
>>Roger Abell
>>
>>"Richard Beers" > wrote in message
...
>>> After going thru START to SETTINGS to CONTROL PANEL
>>> to "USER ACCOUNTS", I receive the following alert:
>>>
>>> "The System cannot find the file specified."
>>>
>>> I've scanned with Norton A/V and found nothing. What
>do
>>> I need to do to correct this?
>>.
>>
>.
>

[Richard Beers]

Honestly, I read this info but I can't clearly make sense
of it. Still, the audits and failed audits indicate
something is wrong. The accounts are still missing.

What next?

>-----Original Message-----
>After running your first suggestion, these are the
>results:
>
>"Users for this computer: User Name <blank>, Group
><Blank>"
>
>There are four accounts, "Brian" (User),"Mommy"
>(Admin),"Richard Beers" (Admin), "T34617" (Admin)
>
>After running second suggestion, discovered ... still
>looking at this window trying to understand it...
>
>>-----Original Message-----
>>Let me try that and see what comes of it. Be right
back.
>>
>>
>>>-----Original Message-----
>>>Now this is an odd situation !
>>>What happens when at a cmd prompt you run
>>>control userpasswords2
>>>and what if you run
>>>compmgmt.msc
>>>??
>>>--
>>>Roger Abell
>>>
>>>"Richard Beers" > wrote in message
...
>>>> After going thru START to SETTINGS to CONTROL PANEL
>>>> to "USER ACCOUNTS", I receive the following alert:
>>>>
>>>> "The System cannot find the file specified."
>>>>
>>>> I've scanned with Norton A/V and found nothing.
What
>>do
>>>> I need to do to correct this?
>>>.
>>>
>>.
>>
>.
>

[Roger Abell [MVP]]

Sorry - I had to off for the day just then.
So none of the interfaces show any accounts ?
and also at cmd prompt=20
net user=20

I suppose then gives you a blank list ?
But of course if you were to try to add a new user=20
with the same name as one you know exists it will=20
refuse due to already existing account.

I am pretty much at a loss here. What you seem to=20
be facing is pretty unique. Are you sure that your =20
machine is virus free ? as reported by a couple of
up-to-date scanners ?

--=20
Roger=20

"Richard Beers" > wrote in message =
...
> Honestly, I read this info but I can't clearly make sense=20
> of it. Still, the audits and failed audits indicate=20
> something is wrong. The accounts are still missing.
>=20
> What next?
>=20
> >-----Original Message-----
> >After running your first suggestion, these are the=20
> >results:
> >
> >"Users for this computer: User Name <blank>, Group=20
> ><Blank>"
> >
> >There are four accounts, "Brian" (User),"Mommy"=20
> >(Admin),"Richard Beers" (Admin), "T34617" (Admin)
> >
> >After running second suggestion, discovered ... still=20
> >looking at this window trying to understand it...
> >
> >>-----Original Message-----
> >>Let me try that and see what comes of it. Be right=20
> back.
> >>
> >>
> >>>-----Original Message-----
> >>>Now this is an odd situation !
> >>>What happens when at a cmd prompt you run=20
> >>>control userpasswords2
> >>>and what if you run=20
> >>>compmgmt.msc
> >>>??
> >>>--=20
> >>>Roger Abell
> >>>
> >>>"Richard Beers" > wrote in message=20
> ...
> >>>> After going thru START to SETTINGS to CONTROL PANEL=20
> >>>> to "USER ACCOUNTS", I receive the following alert:
> >>>>=20
> >>>> "The System cannot find the file specified."
> >>>>=20
> >>>> I've scanned with Norton A/V and found nothing. =20
> What=20
> >>do=20
> >>>> I need to do to correct this?
> >>>.
> >>>
> >>.
> >>
> >.
> >