Can't view system information or Advanced Properties of Services, Generic Failure

[Zofo]

BlankWhen I try to view the System information through the HELP & SUPPORT centre, and run the task of gathering system information I get an error GENERIC FAILURE and it happens when the task has reached 16%.

Also it says that some systems files are missing or removed but when I run
SFC.EXE /SCANNOW nothing shows up?
All files are there

Also I can't view advanced properties of the services my comp is running

What is causing this problem??
Need help with this one please.
--
Zofo the Hermit


--
Zofo the Hermit

[yellowpike]

BlankZofo
Try this link
http://www.kellys-korner-xp.com/xp_sys_info.htm
I read your post earlier today and just came across this while looking up
something else.
I remembered !
Now, if I could just find my friggin' car keys ?

hope this helps
yellowpike


"Zofo" > wrote in message ...
When I try to view the System information through the HELP & SUPPORT centre, and run the task of gathering system information I get an error GENERIC FAILURE and it happens when the task has reached 16%.

Also it says that some systems files are missing or removed but when I run
SFC.EXE /SCANNOW nothing shows up?
All files are there

Also I can't view advanced properties of the services my comp is running

What is causing this problem??
Need help with this one please.
--
Zofo the Hermit


--
Zofo the Hermit

[Kelly]

Hi,

Go to Start/Run/ and type: msinfo32 /categories +all -loadedmodules

Troubleshooting Msinfo32 - System Information
http://www.kellys-korner-xp.com/xp_m.htm#msinfo32

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s

As for part 2, what is the exact error message? Is it perhaps that files
are missing when you try to run Search? If so, all of the workarounds are
listed here:

Troubleshooting Search Issues in Windows XP
http://www.kellys-korner-xp.com/xp_s.htm#search

A File That Is Required to Run Search Companion Cannot Be Found
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319949

As for part 3, Advanced for Services where?

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"Zofo" > wrote in message
...
BlankWhen I try to view the System information through the HELP & SUPPORT
centre, and run the task of gathering system information I get an error
GENERIC FAILURE and it happens when the task has reached 16%.

Also it says that some systems files are missing or removed but when I run
SFC.EXE /SCANNOW nothing shows up?
All files are there

Also I can't view advanced properties of the services my comp is running

What is causing this problem??
Need help with this one please.
--
Zofo the Hermit


--
Zofo the Hermit

[Kelly]

Thanks. I really need to update that page. Hope you find your keys! :o)

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"yellowpike" > wrote in message
...
BlankZofo
Try this link
http://www.kellys-korner-xp.com/xp_sys_info.htm
I read your post earlier today and just came across this while looking up
something else.
I remembered !
Now, if I could just find my friggin' car keys ?

hope this helps
yellowpike


"Zofo" > wrote in message
...
When I try to view the System information through the HELP & SUPPORT
centre, and run the task of gathering system information I get an error
GENERIC FAILURE and it happens when the task has reached 16%.

Also it says that some systems files are missing or removed but when I run
SFC.EXE /SCANNOW nothing shows up?
All files are there

Also I can't view advanced properties of the services my comp is running

What is causing this problem??
Need help with this one please.
--
Zofo the Hermit


--
Zofo the Hermit

[Zofo]

Dear Kelly
Thanks for the reply, the exact message I get is "Cannot Access Management
Instrumentation Software. Windows Management files may be moved or missing.

When I run the wbemtest.exe and try to connect to the root/default.
I get the error
No: 0x80041001
Facility: WMI
Description: Generic Failure.
The same error repeats when I try to view advanced properties.

I will look up the links and let you know if anything works. This is quite
frustrating as the machine is a standalone and otherwise working fine...

Cheer & Thanks
zofo
"Kelly" > wrote in message
...
> Hi,
>
> Go to Start/Run/ and type: msinfo32 /categories +all -loadedmodules
>
> Troubleshooting Msinfo32 - System Information
> http://www.kellys-korner-xp.com/xp_m.htm#msinfo32
>
> Troubleshooting Help and Support
> http://www.kellys-korner-xp.com/xp_h.htm#h&s
>
> As for part 2, what is the exact error message? Is it perhaps that files
> are missing when you try to run Search? If so, all of the workarounds are
> listed here:
>
> Troubleshooting Search Issues in Windows XP
> http://www.kellys-korner-xp.com/xp_s.htm#search
>
> A File That Is Required to Run Search Companion Cannot Be Found
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319949
>
> As for part 3, Advanced for Services where?
>
> --
> All the Best,
> Kelly
>
> MS-MVP Win98/XP
> [AE-Windows® XP]
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
> Top 10 Frequently Asked Questions and Answers
> http://www.kellys-korner-xp.com/top10faqs.htm
>
>
> "Zofo" > wrote in message
> ...
> BlankWhen I try to view the System information through the HELP & SUPPORT
> centre, and run the task of gathering system information I get an error
> GENERIC FAILURE and it happens when the task has reached 16%.
>
> Also it says that some systems files are missing or removed but when I run
> SFC.EXE /SCANNOW nothing shows up?
> All files are there
>
> Also I can't view advanced properties of the services my comp is running
>
> What is causing this problem??
> Need help with this one please.
> --
> Zofo the Hermit
>
>
> --
> Zofo the Hermit
>
>

[Kelly]

Hi,

Go to Start/Run/CMD and type in: net stop winmgmt. Then delete
the %windir&\system32\wbem\repository directory. Once done go back to
Start/Run/CMD and type in: net start winmgmt

Go to Start/Run/CMD and then run each of these hitting enter after each:

winmgmt /clearadap
winmgmt /kill
winmgmt /unregserver
winmgmt /regserver
winmgmt /resyncperf

If this doesn't help, try posting to this group:
microsoft.public.windowsxp.wmi

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"Zofo" > wrote in message
...
> Dear Kelly
> Thanks for the reply, the exact message I get is "Cannot Access Management
> Instrumentation Software. Windows Management files may be moved or
missing.
>
> When I run the wbemtest.exe and try to connect to the root/default.
> I get the error
> No: 0x80041001
> Facility: WMI
> Description: Generic Failure.
> The same error repeats when I try to view advanced properties.
>
> I will look up the links and let you know if anything works. This is quite
> frustrating as the machine is a standalone and otherwise working fine...
>
> Cheer & Thanks
> zofo
> "Kelly" > wrote in message
> ...
> > Hi,
> >
> > Go to Start/Run/ and type: msinfo32 /categories +all -loadedmodules
> >
> > Troubleshooting Msinfo32 - System Information
> > http://www.kellys-korner-xp.com/xp_m.htm#msinfo32
> >
> > Troubleshooting Help and Support
> > http://www.kellys-korner-xp.com/xp_h.htm#h&s
> >
> > As for part 2, what is the exact error message? Is it perhaps that
files
> > are missing when you try to run Search? If so, all of the workarounds
are
> > listed here:
> >
> > Troubleshooting Search Issues in Windows XP
> > http://www.kellys-korner-xp.com/xp_s.htm#search
> >
> > A File That Is Required to Run Search Companion Cannot Be Found
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319949
> >
> > As for part 3, Advanced for Services where?
> >
> > --
> > All the Best,
> > Kelly
> >
> > MS-MVP Win98/XP
> > [AE-Windows® XP]
> >
> > Troubleshooting Windows XP
> > http://www.kellys-korner-xp.com
> >
> > Top 10 Frequently Asked Questions and Answers
> > http://www.kellys-korner-xp.com/top10faqs.htm
> >
> >
> > "Zofo" > wrote in message
> > ...
> > BlankWhen I try to view the System information through the HELP &
SUPPORT
> > centre, and run the task of gathering system information I get an error
> > GENERIC FAILURE and it happens when the task has reached 16%.
> >
> > Also it says that some systems files are missing or removed but when I
run
> > SFC.EXE /SCANNOW nothing shows up?
> > All files are there
> >
> > Also I can't view advanced properties of the services my comp is running
> >
> > What is causing this problem??
> > Need help with this one please.
> > --
> > Zofo the Hermit
> >
> >
> > --
> > Zofo the Hermit
> >
> >
>
>

[Zofo]

I tried this and when I ran system information again it gave another error
saying out of memory and so I restarted my comp but it reverted to the old
error message of "Cannot Access Management
Instrumentation Software. Windows Management files may be moved or
missing."

Is there anyway I can reinstall WMI ???
thanks for all your help
cheers
zofo

"Kelly" > wrote in message
...
> Hi,
>
> Go to Start/Run/CMD and type in: net stop winmgmt. Then delete
> the %windir&\system32\wbem\repository directory. Once done go back to
> Start/Run/CMD and type in: net start winmgmt
>
> Go to Start/Run/CMD and then run each of these hitting enter after each:
>
> winmgmt /clearadap
> winmgmt /kill
> winmgmt /unregserver
> winmgmt /regserver
> winmgmt /resyncperf
>
> If this doesn't help, try posting to this group:
> microsoft.public.windowsxp.wmi
>
> --
> All the Best,
> Kelly
>
> MS-MVP Win98/XP
> [AE-Windows® XP]
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
> Top 10 Frequently Asked Questions and Answers
> http://www.kellys-korner-xp.com/top10faqs.htm
>
>
> "Zofo" > wrote in message
> ...
> > Dear Kelly
> > Thanks for the reply, the exact message I get is "Cannot Access
Management
> > Instrumentation Software. Windows Management files may be moved or
> missing.
> >
> > When I run the wbemtest.exe and try to connect to the root/default.
> > I get the error
> > No: 0x80041001
> > Facility: WMI
> > Description: Generic Failure.
> > The same error repeats when I try to view advanced properties.
> >
> > I will look up the links and let you know if anything works. This is
quite
> > frustrating as the machine is a standalone and otherwise working fine...
> >
> > Cheer & Thanks
> > zofo
> > "Kelly" > wrote in message
> > ...
> > > Hi,
> > >
> > > Go to Start/Run/ and type: msinfo32 /categories +all -loadedmodules
> > >
> > > Troubleshooting Msinfo32 - System Information
> > > http://www.kellys-korner-xp.com/xp_m.htm#msinfo32
> > >
> > > Troubleshooting Help and Support
> > > http://www.kellys-korner-xp.com/xp_h.htm#h&s
> > >
> > > As for part 2, what is the exact error message? Is it perhaps that
> files
> > > are missing when you try to run Search? If so, all of the workarounds
> are
> > > listed here:
> > >
> > > Troubleshooting Search Issues in Windows XP
> > > http://www.kellys-korner-xp.com/xp_s.htm#search
> > >
> > > A File That Is Required to Run Search Companion Cannot Be Found
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319949
> > >
> > > As for part 3, Advanced for Services where?
> > >
> > > --
> > > All the Best,
> > > Kelly
> > >
> > > MS-MVP Win98/XP
> > > [AE-Windows® XP]
> > >
> > > Troubleshooting Windows XP
> > > http://www.kellys-korner-xp.com
> > >
> > > Top 10 Frequently Asked Questions and Answers
> > > http://www.kellys-korner-xp.com/top10faqs.htm
> > >
> > >
> > > "Zofo" > wrote in message
> > > ...
> > > BlankWhen I try to view the System information through the HELP &
> SUPPORT
> > > centre, and run the task of gathering system information I get an
error
> > > GENERIC FAILURE and it happens when the task has reached 16%.
> > >
> > > Also it says that some systems files are missing or removed but when I
> run
> > > SFC.EXE /SCANNOW nothing shows up?
> > > All files are there
> > >
> > > Also I can't view advanced properties of the services my comp is
running
> > >
> > > What is causing this problem??
> > > Need help with this one please.
> > > --
> > > Zofo the Hermit
> > >
> > >
> > > --
> > > Zofo the Hermit
> > >
> > >
> >
> >
>