Unauthorized Copy MSOICONS- After Full System Restore-Please Please Help

[BonnieJ]

I would greatly greatly appreciate it if someone could
help me. After a full system restore (even changed the
partition drive size and chose settings to completely
delete all info) there is an unauthorized copy of
MSOICONS on my computer. So my computer is set up that
Microsoft & Sony files are shared. (I choose the settings
to make my computer files private.)

I already have a firewall and actually have started a
collection because the firewall watches someone hack my
computer and does not stop it. I am not a business so I
would think that purchasing a hardware firewall is a
little ridiculous but I will do it if necessary. Someone
was very nice at CompUSA and looked at my computer and
said there are no viruses/worms. (This hard drive is also
only about 3 months old.)

I have contacted Sony several times and they have not
been very helpful. I also contacted CyberAngels who was
not a whole lot of help. In the last year I have lost all
my belongings so I really do not have money to hire a
security expert.

Can someone please tell me how to get my computer back to
where it should be besides the obvious of a system
restore which I have done several times and is not
accomplishing anything. Also it looks like someone
totally reprogrammed my computer. (Sony Notebook Setup
does not support to model name of this machine. Please
get the newest Sony Notebook Setup. What does this mean?)

I would really really appreciate it if someone could take
the time to help me with this. My e-mail address is
posted above if you feel more comfortable e-mailing me.
Have a great day!

[Bruce Chambers]

Greetings --

You've nothing to worry about. It's simply an oversight by
Microsoft's QA personnel.

I also have the same file, bearing the same information,
containing a few old MS Office icons. My copy of Office XP Pro was
purchased directly from Microsoft, so I'm confident that
its a legitimate copy. The file's "Unauthorized copy" label is a bit
of a mystery, though.


Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
----
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"BonnieJ" > wrote in message
...
> I would greatly greatly appreciate it if someone could
> help me. After a full system restore (even changed the
> partition drive size and chose settings to completely
> delete all info) there is an unauthorized copy of
> MSOICONS on my computer. So my computer is set up that
> Microsoft & Sony files are shared. (I choose the settings
> to make my computer files private.)
>
> I already have a firewall and actually have started a
> collection because the firewall watches someone hack my
> computer and does not stop it. I am not a business so I
> would think that purchasing a hardware firewall is a
> little ridiculous but I will do it if necessary. Someone
> was very nice at CompUSA and looked at my computer and
> said there are no viruses/worms. (This hard drive is also
> only about 3 months old.)
>
> I have contacted Sony several times and they have not
> been very helpful. I also contacted CyberAngels who was
> not a whole lot of help. In the last year I have lost all
> my belongings so I really do not have money to hire a
> security expert.
>
> Can someone please tell me how to get my computer back to
> where it should be besides the obvious of a system
> restore which I have done several times and is not
> accomplishing anything. Also it looks like someone
> totally reprogrammed my computer. (Sony Notebook Setup
> does not support to model name of this machine. Please
> get the newest Sony Notebook Setup. What does this mean?)
>
> I would really really appreciate it if someone could take
> the time to help me with this. My e-mail address is
> posted above if you feel more comfortable e-mailing me.
> Have a great day!

[Bruce Chambers]

Greetings --

You've nothing to worry about. It's simply an oversight by
Microsoft's QA personnel.

I also have the same file, bearing the same information,
containing a few old MS Office icons. My copy of Office XP Pro was
purchased directly from Microsoft, so I'm confident that
its a legitimate copy. The file's "Unauthorized copy" label is a bit
of a mystery, though.


Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
----
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"BonnieJ" > wrote in message
...
> I would greatly greatly appreciate it if someone could
> help me. After a full system restore (even changed the
> partition drive size and chose settings to completely
> delete all info) there is an unauthorized copy of
> MSOICONS on my computer. So my computer is set up that
> Microsoft & Sony files are shared. (I choose the settings
> to make my computer files private.)
>
> I already have a firewall and actually have started a
> collection because the firewall watches someone hack my
> computer and does not stop it. I am not a business so I
> would think that purchasing a hardware firewall is a
> little ridiculous but I will do it if necessary. Someone
> was very nice at CompUSA and looked at my computer and
> said there are no viruses/worms. (This hard drive is also
> only about 3 months old.)
>
> I have contacted Sony several times and they have not
> been very helpful. I also contacted CyberAngels who was
> not a whole lot of help. In the last year I have lost all
> my belongings so I really do not have money to hire a
> security expert.
>
> Can someone please tell me how to get my computer back to
> where it should be besides the obvious of a system
> restore which I have done several times and is not
> accomplishing anything. Also it looks like someone
> totally reprogrammed my computer. (Sony Notebook Setup
> does not support to model name of this machine. Please
> get the newest Sony Notebook Setup. What does this mean?)
>
> I would really really appreciate it if someone could take
> the time to help me with this. My e-mail address is
> posted above if you feel more comfortable e-mailing me.
> Have a great day!

[BonnieJ]

Hi Bruce,

Thank you for your help but I wish your advice was true
and that I have nothing to worry about. The person changed
around all the drivers and disk drives and programmed my
computer to resemble a palm pilot. Also changed the
settings so a system restore will not fix it.

Sony told me to get a new set of system disks so hopefully
that will do it.