Backspace problem with my profile

[erpara]

You need to contact the company that distributes your
email software.
>-----Original Message-----
>I have a web base software that I use designed
spcifically
>for my "headhunting" business. It enable me to send and
>receive email throught the software seperately from
>Outlook. When I compose a new email or reply to an
>existing one, my backspace key will not work. If I use
>another profile such as my husbands it works fine. In
all
>other applications it also works. Is there anything I
can
>do besides creating a new profile and loose my settings
>and emails?
>.
>