atachments

[ROY H. BOWMAN]

FOR SOME REASON I CANNOT READ ATTACHMENTS OUTLOOK
EXPRESS. THEY SHOW UP IN SHADOW GREY, BUT I AM UNABLE TO
SAVE THEM OR READ THEM. I HAD THE SAME TROUBLE WITH
WINDOW 2000. ON ALL OF MY COMPUTERS.

WHAT HAVE I NOT ACTIVATED OR IS THERE A PATCH THAT I AM
MISSING.

ROY H. BOWMAN

[Nicholas]

Roy --

1. Start Outlook Express.=20
2. On the Tools menu, click Options.=20
3. Click the Security tab, click to clear the "Do not allow =
attachments to be=20
saved or opened that could potentially be a virus" check box =
under=20
Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;q329570=20

--=20
Nicholas

-------------------------------------------------------------------------=
---------------------

"ROY H. BOWMAN" > wrote in message:
...

| FOR SOME REASON I CANNOT READ ATTACHMENTS OUTLOOK=20
| EXPRESS. THEY SHOW UP IN SHADOW GREY, BUT I AM UNABLE TO=20
| SAVE THEM OR READ THEM. I HAD THE SAME TROUBLE WITH=20
| WINDOW 2000. ON ALL OF MY COMPUTERS.
|=20
| WHAT HAVE I NOT ACTIVATED OR IS THERE A PATCH THAT I AM=20
| MISSING.
|=20
| ROY H. BOWMAN

[Larry Samuels MS-MVP XP \(Shell/User\)]

The ability to get at attachments to email in OE6 SP1 is disabled for
security reasons... the patch has re-enabled this security feature.
Here's what you need to do:
Open OE6 and select tools/options
Select the security tab
Make sure the check box beside "Do not allow attachments to be saved or
opened that could potentially be a virus" is unchecked and you should be
OK(as long as the attachment is not a virus).

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone - www.microsoft.com/windowsxp/expertzone

"ROY H. BOWMAN" > wrote in message
...
> FOR SOME REASON I CANNOT READ ATTACHMENTS OUTLOOK
> EXPRESS. THEY SHOW UP IN SHADOW GREY, BUT I AM UNABLE TO
> SAVE THEM OR READ THEM. I HAD THE SAME TROUBLE WITH
> WINDOW 2000. ON ALL OF MY COMPUTERS.
>
> WHAT HAVE I NOT ACTIVATED OR IS THERE A PATCH THAT I AM
> MISSING.
>
> ROY H. BOWMAN