Application Error - General Protection Fault

[Michelle]

Application Error - WOWEXE has caused a General Protection
Fault in module MMSYSTEM.DLL @ 000A0032-----Only option
is to close. This comes up when trying to run a program
from a CD. On some programs, not all. Squirming to find
out whats up, I found that a system file is maybe bad.
(in Microsoft knowledge base) It says to use Windows xp
setup and it repairs it. Says to set the CD-rom as first
prioity boot deivce in computer's BIOS. How??? And is this
right?

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If this is a relatively recent issue, you might try using System Restore to
take you back to a time when this worked properly. If that doesn't resolve
it, try the information below.

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:
Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Michelle" > wrote in message
...
> Application Error - WOWEXE has caused a General Protection
> Fault in module MMSYSTEM.DLL @ 000A0032-----Only option
> is to close. This comes up when trying to run a program
> from a CD. On some programs, not all. Squirming to find
> out whats up, I found that a system file is maybe bad.
> (in Microsoft knowledge base) It says to use Windows xp
> setup and it repairs it. Says to set the CD-rom as first
> prioity boot deivce in computer's BIOS. How??? And is this
> right?

[S.L.NARASIMHAM.]

and for the unansweresd part of how to set the cd rom as the boot
device--are you sure you can handle it? get help if needed. otherwise you
will end up with more problems.
here is how--when the system boots the first screen will tell you what key
to press to enter setup -for ex ample "press del to enter setup" or "press
f2 to enter setup" etc. it depends upon the manufacturer of your
motherboard.
you then get into your bios setup. look for boot and under boot look for
first boot device, set it to atapi cd rom, save and exit. bios will have
help explaining what to press to do what. just be careful. then go back to
what michael(mike?)solomon was suggesting (repair install--boot from cd
etc.). hope this helps but you better have a knowledgeable person with you.
i am a cautious guy you see. S.L.Narasimham.
"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> If this is a relatively recent issue, you might try using System Restore
to
> take you back to a time when this worked properly. If that doesn't
resolve
> it, try the information below.
>
> The following assumes you have an actual XP CD as opposed to a restore CD
or
> restore partition supplied by your PC manufacturer.
>
> Go to Start, type sfc /scannow in the run box and press enter. Note,
there
> is a space between sfc and the forward slash. You will be asked for your
XP
> CD. Be aware, upon inserting the CD the XP setup screen may appear, this
is
> not a part of sfc /scannow, rather it is being invoked by autorun. Simply
> minimize the screen and allow sfc to continue.
>
> If the above fails to resolve the issue, try a repair install as follows:
> Be sure you are well backed up in case there is a problem from which you
are
> unable to recover. NOTE, while a repair install should leave your data
> files intact, if something goes wrong during the repair install, you may
be
> forced to start over and do a clean install of XP. If you don't have your
> data backed up, you would lose your data should that eventuality occur.
>
> Boot from the CD. If your system is set to be able to boot from the CD,
it
> should detect the disk and give a brief message, during the boot up, if
you
> wish to boot from the CD press any key.
>
> Once you have pressed a key, setup should begin. You will see a reference
> asking if you need to load special drivers and another notice that if you
> wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
> setup run past all of that. It will continue to load files and drivers.
>
> Then it will bring you to a screen. Eventually, you will come to a screen
> with the option to (1) setup Windows or (2) Repair Windows Installation
> using the Recovery console.
>
> The first option, to setup Windows is the one you want and requires you to
> press enter. When asked, press F8 to accept the end user agreement.
Setup
> will then search for previous versions of Windows. Upon finding your
> version, it will ask if you wish to Repair your current installation or
> install fresh. Press R, that will run a repair installation. From there
> on, follow the screens.
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "Michelle" > wrote in message
> ...
> > Application Error - WOWEXE has caused a General Protection
> > Fault in module MMSYSTEM.DLL @ 000A0032-----Only option
> > is to close. This comes up when trying to run a program
> > from a CD. On some programs, not all. Squirming to find
> > out whats up, I found that a system file is maybe bad.
> > (in Microsoft knowledge base) It says to use Windows xp
> > setup and it repairs it. Says to set the CD-rom as first
> > prioity boot deivce in computer's BIOS. How??? And is this
> > right?
>
>

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Since she has recovery CDs it was likely set as such at the factory and is a
part of the recovery routine since she doesn't have an actual XP CD. Of
course, I didn't know that until her response to me. I thank you for the
catch as I missed the "How?" in her OP.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"S.L.NARASIMHAM." > wrote in message
...
> and for the unansweresd part of how to set the cd rom as the boot
> device--are you sure you can handle it? get help if needed. otherwise you
> will end up with more problems.
> here is how--when the system boots the first screen will tell you what key
> to press to enter setup -for ex ample "press del to enter setup" or "press
> f2 to enter setup" etc. it depends upon the manufacturer of your
> motherboard.
> you then get into your bios setup. look for boot and under boot look for
> first boot device, set it to atapi cd rom, save and exit. bios will have
> help explaining what to press to do what. just be careful. then go back to
> what michael(mike?)solomon was suggesting (repair install--boot from cd
> etc.). hope this helps but you better have a knowledgeable person with
you.
> i am a cautious guy you see. S.L.Narasimham.
> "Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
> message ...
> > If this is a relatively recent issue, you might try using System Restore
> to
> > take you back to a time when this worked properly. If that doesn't
> resolve
> > it, try the information below.
> >
> > The following assumes you have an actual XP CD as opposed to a restore
CD
> or
> > restore partition supplied by your PC manufacturer.
> >
> > Go to Start, type sfc /scannow in the run box and press enter. Note,
> there
> > is a space between sfc and the forward slash. You will be asked for
your
> XP
> > CD. Be aware, upon inserting the CD the XP setup screen may appear,
this
> is
> > not a part of sfc /scannow, rather it is being invoked by autorun.
Simply
> > minimize the screen and allow sfc to continue.
> >
> > If the above fails to resolve the issue, try a repair install as
follows:
> > Be sure you are well backed up in case there is a problem from which you
> are
> > unable to recover. NOTE, while a repair install should leave your data
> > files intact, if something goes wrong during the repair install, you may
> be
> > forced to start over and do a clean install of XP. If you don't have
your
> > data backed up, you would lose your data should that eventuality occur.
> >
> > Boot from the CD. If your system is set to be able to boot from the CD,
> it
> > should detect the disk and give a brief message, during the boot up, if
> you
> > wish to boot from the CD press any key.
> >
> > Once you have pressed a key, setup should begin. You will see a
reference
> > asking if you need to load special drivers and another notice that if
you
> > wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
> > setup run past all of that. It will continue to load files and drivers.
> >
> > Then it will bring you to a screen. Eventually, you will come to a
screen
> > with the option to (1) setup Windows or (2) Repair Windows Installation
> > using the Recovery console.
> >
> > The first option, to setup Windows is the one you want and requires you
to
> > press enter. When asked, press F8 to accept the end user agreement.
> Setup
> > will then search for previous versions of Windows. Upon finding your
> > version, it will ask if you wish to Repair your current installation or
> > install fresh. Press R, that will run a repair installation. From
there
> > on, follow the screens.
> >
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> > DTS-L.Org: http://www.dts-l.org/
> >
> > "Michelle" > wrote in message
> > ...
> > > Application Error - WOWEXE has caused a General Protection
> > > Fault in module MMSYSTEM.DLL @ 000A0032-----Only option
> > > is to close. This comes up when trying to run a program
> > > from a CD. On some programs, not all. Squirming to find
> > > out whats up, I found that a system file is maybe bad.
> > > (in Microsoft knowledge base) It says to use Windows xp
> > > setup and it repairs it. Says to set the CD-rom as first
> > > prioity boot deivce in computer's BIOS. How??? And is this
> > > right?
> >
> >
>
>