dial up disabled in XP pro

[Stan]

After upgrading from XP home to XP professional I lost my
VPN and dial-up possibilities. Even if I try to make a new
connection with the wizard, then dial up and VPN are just
disabled and I can't choose them.
My modem is still enabled and the properties indicate that
it is working fine.

Can anyone give a hint on what the problem is? thanx

[Wai-O Hui [MS]]

It is more than likely that your ' Remote Access Connection Manager' service
is not running.
Go to computer management (right click 'my computer' --> manage --> event
viewer --> system -- and see if there are any ras related error messages
posted. Please post the error message you receive.

While at computer management ( right click 'my computer' --> manage -->
services and applications --> services --> Check to see if the Remote
Access Connection Manager' service has been started. If not, try and start
it, if it does not let you, please post the error message you receive.

Here are couple links that might help resolve you problem as well:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558
--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Stan" > wrote in message
...
> After upgrading from XP home to XP professional I lost my
> VPN and dial-up possibilities. Even if I try to make a new
> connection with the wizard, then dial up and VPN are just
> disabled and I can't choose them.
> My modem is still enabled and the properties indicate that
> it is working fine.
>
> Can anyone give a hint on what the problem is? thanx