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Tip
December 5th 03, 09:00 PM
I am experiencing a troublesome error that is more annoying than harmful.
When a user goes into Word or any office product and opens a file that is on
a network drive, XP holds the file locked in their username and will not let
anyone, including the user opening it to reopen the file. It will keep
coming up as a file lock or access denied error. This will keep happening
until the user either shuts down their machine or logs off the network. My
employees are having a difficult time working with this problem and I would
hate to have to have everyone downgraded to a lower OS.

Is anyone else experiencing this issue and have you developed a work around?


--
Tip
www.gotips.net

Ronnie Vernon MVP
December 5th 03, 09:02 PM
Tip wrote:
> I am experiencing a troublesome error that is more annoying than
> harmful. When a user goes into Word or any office product and opens a
> file that is on a network drive, XP holds the file locked in their
> username and will not let anyone, including the user opening it to
> reopen the file. It will keep coming up as a file lock or access
> denied error. This will keep happening until the user either shuts
> down their machine or logs off the network. My employees are having a
> difficult time working with this problem and I would hate to have to
> have everyone downgraded to a lower OS.
>
> Is anyone else experiencing this issue and have you developed a work
> around?

Not sure if this article fits your situation. Let us know.

File Lock or Access Denied Error Message When You Save Files Over the
Network:
http://support.microsoft.com/?kbid=812937


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

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