Missing Help & Support files

[Ohan Karagozian]

I have Windows XP preloaded from manufatcurer (Compaq)
and bought machine from CompUSA last year.

Recently I had an issue and wanted to use the Help &
Support provided by Windows. I clicked on START, then
scrolled over to the blue circle with the questionmark.
It was named Help and Support. I clicked on it and I
noticed some hard drive activity, but no display of any
kind relating to Help & Support. Nothing poped up at
all. I clicked again and again in vain.

I beleive that the file(s)/feature may be disbled/corrupt.

How can I locate the missing file(s) and/or reload the
Help & Support file(s)/feature in my laptop?

[Nicholas]

Visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to
"Why doesn't Help and Support Work".

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down
to Item No. 235 (Restore Help and Support Service).

[Courtesy of Kelly Theriot, MS-MVP]


--=20
Nicholas

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"Ohan Karagozian" > wrote in message:
...

| I have Windows XP preloaded from manufatcurer (Compaq)=20
| and bought machine from CompUSA last year.
|=20
| Recently I had an issue and wanted to use the Help &=20
| Support provided by Windows. I clicked on START, then=20
| scrolled over to the blue circle with the questionmark.=20
| It was named Help and Support. I clicked on it and I=20
| noticed some hard drive activity, but no display of any=20
| kind relating to Help & Support. Nothing poped up at=20
| all. I clicked again and again in vain.
|=20
| I beleive that the file(s)/feature may be disbled/corrupt.
|=20
| How can I locate the missing file(s) and/or reload the=20
| Help & Support file(s)/feature in my laptop?

[Will Denny]

Hi

Try here:

http://www.kellys-korner-xp.com/top10faqs.htm

3rd line down.

Courtesy of MVP Kelly Theriot.

Will

"Ohan Karagozian" > wrote in message =
...
> I have Windows XP preloaded from manufatcurer (Compaq)=20
> and bought machine from CompUSA last year.
>=20
> Recently I had an issue and wanted to use the Help &=20
> Support provided by Windows. I clicked on START, then=20
> scrolled over to the blue circle with the questionmark.=20
> It was named Help and Support. I clicked on it and I=20
> noticed some hard drive activity, but no display of any=20
> kind relating to Help & Support. Nothing poped up at=20
> all. I clicked again and again in vain.
>=20
> I beleive that the file(s)/feature may be disbled/corrupt.
>=20
> How can I locate the missing file(s) and/or reload the=20
> Help & Support file(s)/feature in my laptop?


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