USB port/CD Burner not detected

[Caren]

I cannot seem to make the plug-and-play burner appear
anywhere in the system. I do not know if the system is
recognizing the appropriate port, or if the port is the
problem. How can I tell if the port is the issue, or
whether it is not detecting the hardware itself? How can
I resolve it? I need to back up my drive.

[Rick \Nutcase\ Rogers]

Hi Caren,

Hit the winkey+pause/break to open system properties (or go through the
control panel). Click on the hardware tab, then on Device Manager. Does the
device or the port it's attached to show here? If not, you may need to
enable detection in the system BIOS.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Caren" > wrote in message
...
> I cannot seem to make the plug-and-play burner appear
> anywhere in the system. I do not know if the system is
> recognizing the appropriate port, or if the port is the
> problem. How can I tell if the port is the issue, or
> whether it is not detecting the hardware itself? How can
> I resolve it? I need to back up my drive.

[Caren]

Thanks, Rick; I am reluctant to mess with BIOS, daughter's
laptop. The drive does not appear anywhere in Windows
(external CD RW drive). Frustrating! Any solutions or
explanations welcome.
>-----Original Message-----
>Hi Caren,
>
>Hit the winkey+pause/break to open system properties (or
go through the
>control panel). Click on the hardware tab, then on Device
Manager. Does the
>device or the port it's attached to show here? If not,
you may need to
>enable detection in the system BIOS.
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Caren" > wrote in message
...
>> I cannot seem to make the plug-and-play burner appear
>> anywhere in the system. I do not know if the system is
>> recognizing the appropriate port, or if the port is the
>> problem. How can I tell if the port is the issue, or
>> whether it is not detecting the hardware itself? How
can
>> I resolve it? I need to back up my drive.
>
>
>.
>

[Rick \Nutcase\ Rogers]

Hi Caren,

How about the port it is connected to? Does that show?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Caren" > wrote in message
...
> Thanks, Rick; I am reluctant to mess with BIOS, daughter's
> laptop. The drive does not appear anywhere in Windows
> (external CD RW drive). Frustrating! Any solutions or
> explanations welcome.
> >-----Original Message-----
> >Hi Caren,
> >
> >Hit the winkey+pause/break to open system properties (or
> go through the
> >control panel). Click on the hardware tab, then on Device
> Manager. Does the
> >device or the port it's attached to show here? If not,
> you may need to
> >enable detection in the system BIOS.
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"Caren" > wrote in message
> ...
> >> I cannot seem to make the plug-and-play burner appear
> >> anywhere in the system. I do not know if the system is
> >> recognizing the appropriate port, or if the port is the
> >> problem. How can I tell if the port is the issue, or
> >> whether it is not detecting the hardware itself? How
> can
> >> I resolve it? I need to back up my drive.
> >
> >
> >.
> >

[Caren]

Yes, Rick, it is detecting the ISEE 1394 port. We
downloaded the software from Sony yesterday to support
Windows XP, so it should be compatible, in theory. I
think that perhaps it is not making a good connection,
because it doesn't seem like a tight fit.
>-----Original Message-----
>Hi Caren,
>
>How about the port it is connected to? Does that show?
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Caren" > wrote in message
...
>> Thanks, Rick; I am reluctant to mess with BIOS,
daughter's
>> laptop. The drive does not appear anywhere in Windows
>> (external CD RW drive). Frustrating! Any solutions or
>> explanations welcome.
>> >-----Original Message-----
>> >Hi Caren,
>> >
>> >Hit the winkey+pause/break to open system properties
(or
>> go through the
>> >control panel). Click on the hardware tab, then on
Device
>> Manager. Does the
>> >device or the port it's attached to show here? If not,
>> you may need to
>> >enable detection in the system BIOS.
>> >
>> >--
>> >Best of Luck,
>> >
>> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >http://mvp.support.microsoft.com/
>> >Associate Expert - WinXP - Expert Zone
>> >www.microsoft.com/windowsxp/expertzone
>> >Win98 Help - www.rickrogers.org
>> >
>> >"Caren" > wrote in message
>> ...
>> >> I cannot seem to make the plug-and-play burner appear
>> >> anywhere in the system. I do not know if the system
is
>> >> recognizing the appropriate port, or if the port is
the
>> >> problem. How can I tell if the port is the issue, or
>> >> whether it is not detecting the hardware itself? How
>> can
>> >> I resolve it? I need to back up my drive.
>> >
>> >
>> >.
>> >
>
>
>.
>

[Rick \Nutcase\ Rogers]

Hi Caren,

Are you plugging a USB cable into a firewire card?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Caren" > wrote in message
...
> Yes, Rick, it is detecting the ISEE 1394 port. We
> downloaded the software from Sony yesterday to support
> Windows XP, so it should be compatible, in theory. I
> think that perhaps it is not making a good connection,
> because it doesn't seem like a tight fit.
> >-----Original Message-----
> >Hi Caren,
> >
> >How about the port it is connected to? Does that show?
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"Caren" > wrote in message
> ...
> >> Thanks, Rick; I am reluctant to mess with BIOS,
> daughter's
> >> laptop. The drive does not appear anywhere in Windows
> >> (external CD RW drive). Frustrating! Any solutions or
> >> explanations welcome.
> >> >-----Original Message-----
> >> >Hi Caren,
> >> >
> >> >Hit the winkey+pause/break to open system properties
> (or
> >> go through the
> >> >control panel). Click on the hardware tab, then on
> Device
> >> Manager. Does the
> >> >device or the port it's attached to show here? If not,
> >> you may need to
> >> >enable detection in the system BIOS.
> >> >
> >> >--
> >> >Best of Luck,
> >> >
> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >> >http://mvp.support.microsoft.com/
> >> >Associate Expert - WinXP - Expert Zone
> >> >www.microsoft.com/windowsxp/expertzone
> >> >Win98 Help - www.rickrogers.org
> >> >
> >> >"Caren" > wrote in message
> >> ...
> >> >> I cannot seem to make the plug-and-play burner appear
> >> >> anywhere in the system. I do not know if the system
> is
> >> >> recognizing the appropriate port, or if the port is
> the
> >> >> problem. How can I tell if the port is the issue, or
> >> >> whether it is not detecting the hardware itself? How
> >> can
> >> >> I resolve it? I need to back up my drive.
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Caren]

No, I had the right cable, but it didn't fit well, was too
loose (it's the one which came with the CR RW drive). I
replaced it today, and now it works! Thanks for the help!
>-----Original Message-----
>Hi Caren,
>
>Are you plugging a USB cable into a firewire card?
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Caren" > wrote in message
...
>> Yes, Rick, it is detecting the ISEE 1394 port. We
>> downloaded the software from Sony yesterday to support
>> Windows XP, so it should be compatible, in theory. I
>> think that perhaps it is not making a good connection,
>> because it doesn't seem like a tight fit.
>> >-----Original Message-----
>> >Hi Caren,
>> >
>> >How about the port it is connected to? Does that show?
>> >
>> >--
>> >Best of Luck,
>> >
>> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >http://mvp.support.microsoft.com/
>> >Associate Expert - WinXP - Expert Zone
>> >www.microsoft.com/windowsxp/expertzone
>> >Win98 Help - www.rickrogers.org
>> >
>> >"Caren" > wrote in message
>> ...
>> >> Thanks, Rick; I am reluctant to mess with BIOS,
>> daughter's
>> >> laptop. The drive does not appear anywhere in
Windows
>> >> (external CD RW drive). Frustrating! Any solutions
or
>> >> explanations welcome.
>> >> >-----Original Message-----
>> >> >Hi Caren,
>> >> >
>> >> >Hit the winkey+pause/break to open system properties
>> (or
>> >> go through the
>> >> >control panel). Click on the hardware tab, then on
>> Device
>> >> Manager. Does the
>> >> >device or the port it's attached to show here? If
not,
>> >> you may need to
>> >> >enable detection in the system BIOS.
>> >> >
>> >> >--
>> >> >Best of Luck,
>> >> >
>> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >> >http://mvp.support.microsoft.com/
>> >> >Associate Expert - WinXP - Expert Zone
>> >> >www.microsoft.com/windowsxp/expertzone
>> >> >Win98 Help - www.rickrogers.org
>> >> >
>> >> >"Caren" > wrote in message
>> >> ...
>> >> >> I cannot seem to make the plug-and-play burner
appear
>> >> >> anywhere in the system. I do not know if the
system
>> is
>> >> >> recognizing the appropriate port, or if the port
is
>> the
>> >> >> problem. How can I tell if the port is the
issue, or
>> >> >> whether it is not detecting the hardware itself?
How
>> >> can
>> >> >> I resolve it? I need to back up my drive.
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>