unable to receive inbound pings to my XP Pro machine

[funkadelic]

Hi,

My XP Pro SP1 machine is not responding to inbound pings
anymore. I used to have zonealarm installed and believe
it was causing the problems, but even after uninstalling
it, my machine still does not respond to incoming ping
requests....which I believe is interfering with my
ability to use remote desktop connection as well as
network sharing issues.

it's only with the inbound pings that doesn't work...i
can ping out from my machine but external machines cannot
ping in. (ICS is also off)

has anyone had a similar problem & have a fix? I had the
same problem with my XP Pro laptop, but i was fortunate
enough to have a pre-zonealarm system restore point that
i could revert to...something that I unfortunately don't
have with my home desktop which has has XP Pro installed
for over a year.

thanks in advance,
norm

[Steve Winograd]

In article >, "funkadelic"
> wrote:
>Hi,
>
>My XP Pro SP1 machine is not responding to inbound pings
>anymore. I used to have zonealarm installed and believe
>it was causing the problems, but even after uninstalling
>it, my machine still does not respond to incoming ping
>requests....which I believe is interfering with my
>ability to use remote desktop connection as well as
>network sharing issues.
>
>it's only with the inbound pings that doesn't work...i
>can ping out from my machine but external machines cannot
>ping in. (ICS is also off)
>
>has anyone had a similar problem & have a fix? I had the
>same problem with my XP Pro laptop, but i was fortunate
>enough to have a pre-zonealarm system restore point that
>i could revert to...something that I unfortunately don't
>have with my home desktop which has has XP Pro installed
>for over a year.
>
>thanks in advance,
>norm

That's a common problem, usually caused by incomplete removal of
ZoneAlarm.

Go to Start | Run | Msconfig | Startup and disable any remnants of ZA.
If that doesn't solve the problem, re-install ZA, un-install it using
th procedure provided by the manufacturer, and check Msconfig again.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

[shawn]

I have the same problem, but have never had ZA installed.
I searched high and low for something that may be causing
this. Any other suggestions? (ICS is also off)

-shawn
>-----Original Message-----
>In article <4fbb01c335cd$4ef36e50
>, "funkadelic"
> wrote:
>>Hi,
>>
>>My XP Pro SP1 machine is not responding to inbound pings
>>anymore. I used to have zonealarm installed and believe
>>it was causing the problems, but even after uninstalling
>>it, my machine still does not respond to incoming ping
>>requests....which I believe is interfering with my
>>ability to use remote desktop connection as well as
>>network sharing issues.
>>
>>it's only with the inbound pings that doesn't work...i
>>can ping out from my machine but external machines
cannot
>>ping in. (ICS is also off)
>>
>>has anyone had a similar problem & have a fix? I had the
>>same problem with my XP Pro laptop, but i was fortunate
>>enough to have a pre-zonealarm system restore point that
>>i could revert to...something that I unfortunately don't
>>have with my home desktop which has has XP Pro installed
>>for over a year.
>>
>>thanks in advance,
>>norm
>
>That's a common problem, usually caused by incomplete
removal of
>ZoneAlarm.
>
>Go to Start | Run | Msconfig | Startup and disable any
remnants of ZA.
>If that doesn't solve the problem, re-install ZA, un-
install it using
>th procedure provided by the manufacturer, and check
Msconfig again.
>--
>Best Wishes,
>Steve Winograd, MS-MVP (Windows Networking)
>
>Please post any reply as a follow-up message in the news
group
>for everyone to see. I'm sorry, but I don't answer
questions
>addressed directly to me in E-mail or news groups.
>
>Microsoft Most Valuable Professional Program
>http://mvp.support.microsoft.com
>.
>