turn off

[Gil]

I cannot turn off the computer by any means except with
the power button. Have used the selective start regimen
listed without success. Should I use the clean boot in
Windows XP regimen next?

[Thorsten Matzner]

"Gil" > wrote:

>I cannot turn off the computer by any means except with
>the power button. Have used the selective start regimen
>listed without success. Should I use the clean boot in
>Windows XP regimen next?

What happens exactly? See ""It is Now Safe to Turn Off Your Computer"
Error Message When You Try to Shut Down Your Computer"
(http://support.microsoft.com/?kbid=810903), "Windows XP Stops
Responding (Hangs) During Windows Shutdown"
(http://support.microsoft.com/?kbid=307274) and "Resources to Help
Troubleshoot Shutdown Problems in Windows XP"
(http://support.microsoft.com/?kbid=308029).

--
(tm)

[Chris Lanier]

More info needed, do u get any error messages or anything?

Windows XP Shut Down Problems
http://www.kellys-korner-xp.com/win_xp_restart.htm

"Gil" > wrote in message
...
> I cannot turn off the computer by any means except with
> the power button. Have used the selective start regimen
> listed without success. Should I use the clean boot in
> Windows XP regimen next?

[Rick \Nutcase\ Rogers]

Hi,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Gil" > wrote in message
...
> I cannot turn off the computer by any means except with
> the power button. Have used the selective start regimen
> listed without success. Should I use the clean boot in
> Windows XP regimen next?