Outlook Express shuts down when pasting in an email

[Dan]

This weird problem has suddenly developed when using Outlook Express.
When composing a new email, if I try to paste some text into it, Outlook
Express shuts down. I've tried pasting using Control-V, right clicking
and choosing 'Paste', and going to Edit->Paste, but they all cause OE to
shut down.

My setup: running Windows XP Professional SP1, Outlook Express
6.00.2800.1123 with all current updates and patches

Any ideas?

Thanks, Dan.

--
This email certified virus free by Norton AntiVirus 2003

[Torgeir Bakken (MVP)]

Dan wrote:

> This weird problem has suddenly developed when using Outlook Express.
> When composing a new email, if I try to paste some text into it, Outlook
> Express shuts down. I've tried pasting using Control-V, right clicking
> and choosing 'Paste', and going to Edit->Paste, but they all cause OE to
> shut down.

Hi

If you have mshtml.dll version 6.0.2800.1141 (in the system32 folder), this is
a known issue.

It should go away if you install this one (will give you v6.0.2800.1170 of
mshtml.dll):
http://support.microsoft.com/?scid=kb;en-us;813489



--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Torgeir Bakken (MVP)]

Dan wrote:

> This weird problem has suddenly developed when using Outlook Express.
> When composing a new email, if I try to paste some text into it, Outlook
> Express shuts down. I've tried pasting using Control-V, right clicking
> and choosing 'Paste', and going to Edit->Paste, but they all cause OE to
> shut down.

Hi

If you have mshtml.dll version 6.0.2800.1141 (in the system32 folder), this is
a known issue.

It should go away if you install this one (will give you v6.0.2800.1170 of
mshtml.dll):
http://support.microsoft.com/?scid=kb;en-us;813489



--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[John Herbster]

"Torgeir Bakken (MVP)" > wrote ...
> It should go away if you install this one (will give you v6.0.2800.1170
> of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489

I had the same problem after updating to Win2K SP3 and I updated
MSHTML.DLL as you mentioned.

After which I started noticing that Windows does not always manage
to keep right window on top. Could this z-order problem be related
to the new MSHTML.DLL? --Rgds, JohnH

[John Herbster]

"Torgeir Bakken (MVP)" > wrote ...
> It should go away if you install this one (will give you v6.0.2800.1170
> of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489

I had the same problem after updating to Win2K SP3 and I updated
MSHTML.DLL as you mentioned.

After which I started noticing that Windows does not always manage
to keep right window on top. Could this z-order problem be related
to the new MSHTML.DLL? --Rgds, JohnH

[Torgeir Bakken (MVP)]

John Herbster wrote:

> "Torgeir Bakken (MVP)" > wrote ...
> > It should go away if you install this one (will give you v6.0.2800.1170
> > of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489
>
> I had the same problem after updating to Win2K SP3 and I updated
> MSHTML.DLL as you mentioned.
>
> After which I started noticing that Windows does not always manage
> to keep right window on top. Could this z-order problem be related
> to the new MSHTML.DLL? --Rgds, JohnH

Hi

I don't know...


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Torgeir Bakken (MVP)]

John Herbster wrote:

> "Torgeir Bakken (MVP)" > wrote ...
> > It should go away if you install this one (will give you v6.0.2800.1170
> > of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489
>
> I had the same problem after updating to Win2K SP3 and I updated
> MSHTML.DLL as you mentioned.
>
> After which I started noticing that Windows does not always manage
> to keep right window on top. Could this z-order problem be related
> to the new MSHTML.DLL? --Rgds, JohnH

Hi

I don't know...


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Pat]

Hi, we just put Verizon on for our DSL and now I can't
send any mail. I know that I put in the wrong Pop or
server info but I can't get back into it to fix it. Would
you know how I do that? It uses Outlook Express for
email. Thanks, Pat

[Sharon F]

Pat wrote:
> Hi, we just put Verizon on for our DSL and now I can't
> send any mail. I know that I put in the wrong Pop or
> server info but I can't get back into it to fix it. Would
> you know how I do that? It uses Outlook Express for
> email. Thanks, Pat

Tools> Accounts> Mail. Select the Verizon mail account. Click on Properties.
You can edit the settings for the account from the windows that will appear.


--
Sharon F
Microsoft MVP, Windows - Shell/User

[Unknown]

Verizon tech support should be able to walk you right through the steps.
"Pat" > wrote in message
...
> Hi, we just put Verizon on for our DSL and now I can't
> send any mail. I know that I put in the wrong Pop or
> server info but I can't get back into it to fix it. Would
> you know how I do that? It uses Outlook Express for
> email. Thanks, Pat