can't open or save PDF or ZIP files

[Erin]

I have tried everything I know to do. I cannot open or
save pdf or zip files. Nor can I e-mail any saved
documents. Why is this and how do I fix it?

[DL]

And you have an Acrobat and PKzip app installed?
The error msg/s is/are?

"Erin" > wrote in message
...
> I have tried everything I know to do. I cannot open or
> save pdf or zip files. Nor can I e-mail any saved
> documents. Why is this and how do I fix it?