cal
December 5th 03, 09:37 PM
Hi! Thank you for your response...I'm not a real tech
whiz but I'll try to answer the questions you asked! I
have an HP 8760C. My monitor is a Samsung Sync Master
763mb/713mb, 17 inch screen. My computer is a Pentium
III, 732 mhz with 512 mb of RAM. It says something about
an ACPI. I am not sure how to find information on the
video card...is that the same thing as a display
adaptor? If so, it is NVIDIA Vanta/Vanta LT (Microsoft
Corporation). The only thing I could find about a
motherboard was by going to control panel-system
properties-hardware-device manager-system devices-
motherboard resources. When I clicked on that it brought
up a screen that said Device Type: System devices
Manufacturer: Standard System Devices
Location: on VIA Tech PCI to ISA bridge
No drivers installed.
I hope this helps...The pc itself is only about 2 years
old. They installed Windows XP at Best Buy and they
haven't got a clue why it is doing this. They told me I
needed a new monitor, so I bought one and it still
doesn't work. I am not sure what HAL is...if you could
tell me that, I might be able to find out. Also tried MS
support...they tried a bunch of stuff that doesn't work.
Please let me know if you have any suggestions...I really
appreciate your help! PS. Tried to respond via email but
it kept being returned to me...hope you get this.
>-----Original Message-----
>Cal
>
>What kind of hardware are you running XP on
specifically? What video card
>and what new monitor? What kind of motherboard is in
the machine?
>
>Sound to me like there is most likely a power management
issue due to the
>fact that you're running on older hardware. You said
that you had XP
>installed for you, where was it installed? Do you
happen to know what HAL
>they specified when they installed the machine?
>
>I believe that XP has built in support for two incidents
so you could call
>Microsoft and get some phone assistance on this, check
the documentation of
>your software. If it was purchased via an OEM, then
they would be your
>support outlet.
>
>Joseph W. Conway, MCSE
>Windows 9x/NT/2000/XP/2003 Server Group
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
..
whiz but I'll try to answer the questions you asked! I
have an HP 8760C. My monitor is a Samsung Sync Master
763mb/713mb, 17 inch screen. My computer is a Pentium
III, 732 mhz with 512 mb of RAM. It says something about
an ACPI. I am not sure how to find information on the
video card...is that the same thing as a display
adaptor? If so, it is NVIDIA Vanta/Vanta LT (Microsoft
Corporation). The only thing I could find about a
motherboard was by going to control panel-system
properties-hardware-device manager-system devices-
motherboard resources. When I clicked on that it brought
up a screen that said Device Type: System devices
Manufacturer: Standard System Devices
Location: on VIA Tech PCI to ISA bridge
No drivers installed.
I hope this helps...The pc itself is only about 2 years
old. They installed Windows XP at Best Buy and they
haven't got a clue why it is doing this. They told me I
needed a new monitor, so I bought one and it still
doesn't work. I am not sure what HAL is...if you could
tell me that, I might be able to find out. Also tried MS
support...they tried a bunch of stuff that doesn't work.
Please let me know if you have any suggestions...I really
appreciate your help! PS. Tried to respond via email but
it kept being returned to me...hope you get this.
>-----Original Message-----
>Cal
>
>What kind of hardware are you running XP on
specifically? What video card
>and what new monitor? What kind of motherboard is in
the machine?
>
>Sound to me like there is most likely a power management
issue due to the
>fact that you're running on older hardware. You said
that you had XP
>installed for you, where was it installed? Do you
happen to know what HAL
>they specified when they installed the machine?
>
>I believe that XP has built in support for two incidents
so you could call
>Microsoft and get some phone assistance on this, check
the documentation of
>your software. If it was purchased via an OEM, then
they would be your
>support outlet.
>
>Joseph W. Conway, MCSE
>Windows 9x/NT/2000/XP/2003 Server Group
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
..