View Full Version : Forwarded attachment can't be opened
Mary
December 5th 03, 09:37 PM
does anyone know why OE Outlook Express won't open some
of the forwarded attachemnts? They are labeled unsafe.
Whay isn't my Norton correcting this?
Thanks.
Norm
December 5th 03, 09:38 PM
Click Tools, Options, Security tab. Uncheck "Do not allow attachments to be
saved......................".
"Mary" > wrote in message
...
> does anyone know why OE Outlook Express won't open some
> of the forwarded attachemnts? They are labeled unsafe.
> Whay isn't my Norton correcting this?
>
> Thanks.
>
Tom A
December 5th 03, 09:38 PM
Hi Mary;
Google is your friend, this question has been answered in many newsgroups
many, many times.
What you do is:Tools>Options>Security>uncheck 'Do not open
attachments'>apply.
Make sure your anti-virus software is set up to scan e-mails as this leaves
you open to all kinds of viruses.
HTH;
TomA
"Mary" > wrote in message
...
> does anyone know why OE Outlook Express won't open some
> of the forwarded attachemnts? They are labeled unsafe.
> Whay isn't my Norton correcting this?
>
> Thanks.
Ken Blake
December 5th 03, 09:39 PM
In ,
Mary > typed:
> does anyone know why OE Outlook Express won't open some
> of the forwarded attachemnts? They are labeled unsafe.
> Whay isn't my Norton correcting this?
It's not that Outlook Express is telling you they are unsafe,
it's rather that it is telling you they are of a type which *can*
contain malicious code (viruses, worms, etc.). Norton doesn't
identify them as problems, because they are not (at least most
them are not) problems.
Whether you are running an anti-virus program or not, such files
can be dangerous. It's up to you whether you want to open such
files, but you should be aware that there's a risk if you do. If
you want to turn this safeguard off, go to Tools | Options, and
on the Security tab, uncheck "Do not allow attachments to be
saved..."
--
Ken Blake
Please reply to the newsgroup
Bruce Chambers
December 5th 03, 09:41 PM
Greetings --
Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:
Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570
Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369
OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387
Bruce Chambers
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"Mary" > wrote in message
...
> does anyone know why OE Outlook Express won't open some
> of the forwarded attachemnts? They are labeled unsafe.
> Whay isn't my Norton correcting this?
>
> Thanks.
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