Help and Support Center has encountered a problem and needs to close

[John]

Problem:

Help and Support Center will no longer open.

Background.

Recently, the Help and Support Center will not open and
displays an error message stating "Help and Support Center
has encountered a problem and needs to close."

I recently installed a McAfee firewall, virus scan and
privacy service. When I disable all of those programs, I
still cannot open the Help and Support Center.

Thank you for any suggestions.

[Chris Lanier]

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

"John" > wrote in message
...
> Problem:
>
> Help and Support Center will no longer open.
>
> Background.
>
> Recently, the Help and Support Center will not open and
> displays an error message stating "Help and Support Center
> has encountered a problem and needs to close."
>
> I recently installed a McAfee firewall, virus scan and
> privacy service. When I disable all of those programs, I
> still cannot open the Help and Support Center.
>
> Thank you for any suggestions.
>
>

[John]

Thanks Chris, I will try those suggestions. And, thank
you for pointing me to that interesting web site. It's a
good resource.

[Jeff Hayes]

"John" > wrote in message
...
> Problem:
>
> Help and Support Center will no longer open.
>
> Background.
>
> Recently, the Help and Support Center will not open and
> displays an error message stating "Help and Support Center
> has encountered a problem and needs to close."
>
> I recently installed a McAfee firewall, virus scan and
> privacy service. When I disable all of those programs, I
> still cannot open the Help and Support Center.
>
> Thank you for any suggestions.
> you can try two use restore this might work for you ok

>

[Jeff Hayes]

"John" > wrote in message
...
> Problem:
>
> Help and Support Center will no longer open.
>
> Background.
>
> Recently, the Help and Support Center will not open and
> displays an error message stating "Help and Support Center
> has encountered a problem and needs to close."
>
> I recently installed a McAfee firewall, virus scan and
> privacy service. When I disable all of those programs, I
> still cannot open the Help and Support Center.
>
> Thank you for any suggestions.
>
> ok you can try this if you want two ok i think this is right ok but it
wont hurt a thing ok do this go two add and remove programs ok go two dell
resource cd add and remove ok click change if the settings are not right it
will ask for the cd ok the cd is the Resource cd note ok do not click ok
until you let the resource cd start and wait ok then when the resource cd
opens close that one program ok then click the ok button this way that
program is not open Twice ok when you click the small box where the ok
button is that you will click ok then it will put the file back in for you
ok wait hold on if it ask if you want two repair yes i want two repair this
is the 2 or 3 thing it will ask read everthing it ask click the right spots
and this will repair some thing this is all i no but if this dont work i
will find the anwser for you some how ok also remember you can also reset
your word program two default are back two default ok your friend jeff

[Kelly]

Hi,

Why doesn't Help and Support work?

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


> "John" > wrote in message
> ...
> > Problem:
> >
> > Help and Support Center will no longer open.
> >
> > Background.
> >
> > Recently, the Help and Support Center will not open and
> > displays an error message stating "Help and Support Center
> > has encountered a problem and needs to close."
> >
> > I recently installed a McAfee firewall, virus scan and
> > privacy service. When I disable all of those programs, I
> > still cannot open the Help and Support Center.
> >
> > Thank you for any suggestions.