Re: Runaway printing process after upgrade to XP

[Robert Orleth [MSFT]]

I'd be able to review it, but it wouldn't get me any farther that it did
you. You could turn up the logging of the spooler by going to the printers
folder, select "File... Server Properties", tab Advanced and click "Log
spooler information events" then try again.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Robert Lubinski" > wrote in message
...
> It was Tom (the writer of the first message on this topic)
> who upgraded his computer from ME to XP. Mine is the
> original, factory install of XP, so chasing the traces of
> ME on my system won't get me anywhere.
>
> The event viewer does not appear to show which program
> generates these weird text files. It merely shows every
> instance of installing and deleting LaserJet 6P and
> installing and removing the 3 drivers which are available
> to me. Would you be able to review the event log if I
> exported it from the system and e-mailed the file to you?
>
> I've done the full virus scan of my computer (Norton
> Antivirus) and it came up clean. Tonight I'll disable
> Norton and try to reinstall my printer again. Will let you
> know tomorrow. Will the screen capture of the printer's
> queue (sp?) be of any help to you?

[Robert Lubinski]

For the benefit of those who encounter similar problem:
Perform complete system re-install - the problem will go
away. It worked for me and Tom.
>-----Original Message-----
>I just heard from Tom, who reinstalled Windows XP on his
>machine and the problem went away. I'll do the same
>tonight.
>>-----Original Message-----
>>Robert:
>>Sorry, I did not get to look at the spooler log, but I've
>>made some other interesting observations: I borrowed a
>>LaserJet 4L and installed it, only to run into exactly
the
>>same problem as with my LaserJet 6P. Therefore the
problem
>>is not the driver for 6P. However, I ran a thorough
>>diagnostic of my computer, hoping that it would show a
>>problem with LPT1 printer port. No such thing! It came up
>>clean. Anything else I can do short of returning my
>>computer for warranty work or replacement?
>>>-----Original Message-----
>>>I'll try your latest suggestion over this weekend.
>>>Yesterday I attempted to install my printer again with
>>>Norton Antivirus turned off and the data sent to printer
>>>set to RAW - no change. The HP Pavilion tech support guy
>>>whom I spoke with yesterday also hasn't heard before
>about
>>>this type of a problem and wasn't of much help. He
>>>suggested that I contact HP printer tech support, which
>>>I'll do tonight or tomorrow. 'Will let you know about
the
>>>spooler log next week. Have a good weekend.
>>>>-----Original Message-----
>>>>I'd be able to review it, but it wouldn't get me any
>>>farther that it did
>>>>you. You could turn up the logging of the spooler by
>>going
>>>to the printers
>>>>folder, select "File... Server Properties", tab
Advanced
>>>and click "Log
>>>>spooler information events" then try again.
>>>>
>>>>--
>>>>This posting is provided "AS IS" with no warranties,
and
>>>confers no rights.
>>>>
>>>>
>>>>"Robert Lubinski" > wrote in
>>>message
...
>>>>> It was Tom (the writer of the first message on this
>>>topic)
>>>>> who upgraded his computer from ME to XP. Mine is the
>>>>> original, factory install of XP, so chasing the
traces
>>>of
>>>>> ME on my system won't get me anywhere.
>>>>>
>>>>> The event viewer does not appear to show which
program
>>>>> generates these weird text files. It merely shows
>every
>>>>> instance of installing and deleting LaserJet 6P and
>>>>> installing and removing the 3 drivers which are
>>>available
>>>>> to me. Would you be able to review the event log if I
>>>>> exported it from the system and e-mailed the file to
>>>you?
>>>>>
>>>>> I've done the full virus scan of my computer (Norton
>>>>> Antivirus) and it came up clean. Tonight I'll disable
>>>>> Norton and try to reinstall my printer again. Will
let
>>>you
>>>>> know tomorrow. Will the screen capture of the
>printer's
>>>>> queue (sp?) be of any help to you?
>>>>
>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>