Can you help me

[John Barnett - MVP]

If windows works ok when you take the extra memory out
then there can really only be two issues. Either your
motherboard doesn't support 512MB of memory, which is
doubtful as your machine is only 12 months old or, as i
suspect, the new memory module is either faulty or not
compatible. I suggest you either get the memory tested,
by getting it returned to the shop it was purchased at
and/or try different memory sticks until you get the
right one.
One thing you could try is removing your old memeory
stick and inserting the new one in its place and see if
the problem re-occurs.

Hope this helps

John Barnett - MVP
Associate Expert
>-----Original Message-----
>I have got windows xp it is about a year old with 40GB
and 256 memory. I
>asked the guy who built it for me to up the memory by
another 256 but having
>done that the PC would keep switching off and warning
windows would appear
>to say the PC was not working Properly. I had the extra
memory removed and
>now all is well, but why will the PC not take extra
memory?
> Thank Pete.
>
>
>.
>