Only 1 user account is offline

[den]

First try cycling your modem. Shut it off, unplug it,
wait 2 minutes, plug it back in, see if all users can now
connect.

>-----Original Message-----
>I have a broadband connection, linksys router, zone
alarm
>and one XP user account went offline while the others on
>the same computer are still online. I have checked the
>network connections and they say that the WAN Comcast
>internet connection is disconnected, but I still have
>internet and email access on the 3 other user accounts.
>How do I fix this?
>.
>