windows won't shut down

[Martin Castilla]

Hope this helps: I had trouble with Brother MFC9880 and
this fixed that.
-Go to Ctrl Panel
-System Properties
-Hardware TAB
-Device Manager BUTTON
-CLICK on Ports to collapse
-RIGHT CLICK to Disable Brother product listed there.

This worked on mine. Good luck Linda!

>-----Original Message-----
>I have a toshiba laptop and have installed a brother
3100c
>mfc -- when it is attached to the usb port windows won't
>shut down. I contacted Toshiba who sent me to Brother --
>their online "help" was instructions to disable the
port -
>two hours on hold got me advice to contact microsoft for
a
>patch. I can't find anything that seems to relate to my
>problem. Can anyone help before I just get rid of the
>printer and start over?
>.