HELP! HP1175c printer problem

[JC]

First it worked with XP, not it doesn't. HELP.

"JC" > wrote in message
...
>
> "JC" > wrote in message
> ...
> > I've had 2 HP laserjet printers for several years, both still in
> > good shape. Had them hooked up to a box which was then connected
> to
> > my earlier version of Windows. Awkward to work with, but worked.
> >
> > 6 mos ago, got new computer with XP. Hooked up printers the same
> way
> > as before, but the color printer (HP1175c) became even more
> awkward
> > to use (but it did work). Had to reboot each time, so pretty
much
> > only used the other, black and white one. The techie who
installed
> > my new pc said I could get a card installed which would
eliminate
> > that unsightly and hard to use box connection, and would make it
> all
> > easier.
> >
> > Two days ago had a new techie come over and put in a card to
> > eliminate the box. I would only have to click on the screen to
> > indicate which printer I wanted to use to print something.
Printed
> > fine, all worked well. Except later I realized my computer began
> to
> > crash about every 5 minutes. Seems the driver was the problem -
I
> > went back and restored my old settings it seems not to crash so
> > much. I then tried to re-set the XP driver for this color
printer,
> > the HP1175C (the other driver and printer are fine). But now I
> can't
> > get the HP1175c printer to print. The HP website isn't much
help.
> >
> > At first it gave me some other error messages, and I played
around
> > with it. Now it's to the point where I can tell it to print
> > something, and it looks fine. Then after a couple of minutes it
> > tells me it's out of paper, when it clearly isn't out of paper.
> I've
> > changed the paper tray around, added paper, etc. I just can't
> figure
> > it out. The driver I'm using says HP1170, but that's the one
I've
> > always used and it's not been a problem before. The HP website
> says
> > not to use the driver that actually came with the printer cause
> that
> > won't work with XP? Is there some other driver somewhere that I
> can
> > download from somewhere else???
> >
> > As you can tell, I know very little about this. Can anyone help
> me?
> > I would be most grateful...
> >
> > JC
>
> Now I no longer get the 'out of paper' message from the color
> printer. Somehow the print job gets re-directed to the other
printer
> which throws it offline, and the pages have to be manually forced
to
> print from it (if the job is sent directly to the other printer,
it
> works fine).
>
> The HP web site doesn't have driver for this particular printer.
> Still, since the old driver, the 1170c was working a few days ago,
> why isn't it working now? The only difference is the installation
of
> the card.
>
> JC
>
>

[Cari \(MS-MVP\)]

Try a total uninstall then a reinstall using the following method:

There are three separate steps and all three must be complete for XP to
'see' the new drivers.

Disconnect the printer.

Go into the Control Panel, Add/Remove programs and uninstall any printer
software.

Then go to Printers & Faxes and right click and delete your printer.

Reboot the PC. Do NOT reconnect the printer. Go back to Printers & Faxes
in the Control Panel and from the toolbar, select File, Server Properties.

In the drivers tab, delete all the entries for the printer.

Reboot the PC. Do NOT reconnect the printer.

See the detailed instructions at HP's website for installing this printer at
http://tinyurl.com/ajid

Cari
www.coribright.com


"JC" > wrote in message
...
> First it worked with XP, not it doesn't. HELP.
>
> "JC" > wrote in message
> ...
> >
> > "JC" > wrote in message
> > ...
> > > I've had 2 HP laserjet printers for several years, both still in
> > > good shape. Had them hooked up to a box which was then connected
> > to
> > > my earlier version of Windows. Awkward to work with, but worked.
> > >
> > > 6 mos ago, got new computer with XP. Hooked up printers the same
> > way
> > > as before, but the color printer (HP1175c) became even more
> > awkward
> > > to use (but it did work). Had to reboot each time, so pretty
> much
> > > only used the other, black and white one. The techie who
> installed
> > > my new pc said I could get a card installed which would
> eliminate
> > > that unsightly and hard to use box connection, and would make it
> > all
> > > easier.
> > >
> > > Two days ago had a new techie come over and put in a card to
> > > eliminate the box. I would only have to click on the screen to
> > > indicate which printer I wanted to use to print something.
> Printed
> > > fine, all worked well. Except later I realized my computer began
> > to
> > > crash about every 5 minutes. Seems the driver was the problem -
> I
> > > went back and restored my old settings it seems not to crash so
> > > much. I then tried to re-set the XP driver for this color
> printer,
> > > the HP1175C (the other driver and printer are fine). But now I
> > can't
> > > get the HP1175c printer to print. The HP website isn't much
> help.
> > >
> > > At first it gave me some other error messages, and I played
> around
> > > with it. Now it's to the point where I can tell it to print
> > > something, and it looks fine. Then after a couple of minutes it
> > > tells me it's out of paper, when it clearly isn't out of paper.
> > I've
> > > changed the paper tray around, added paper, etc. I just can't
> > figure
> > > it out. The driver I'm using says HP1170, but that's the one
> I've
> > > always used and it's not been a problem before. The HP website
> > says
> > > not to use the driver that actually came with the printer cause
> > that
> > > won't work with XP? Is there some other driver somewhere that I
> > can
> > > download from somewhere else???
> > >
> > > As you can tell, I know very little about this. Can anyone help
> > me?
> > > I would be most grateful...
> > >
> > > JC
> >
> > Now I no longer get the 'out of paper' message from the color
> > printer. Somehow the print job gets re-directed to the other
> printer
> > which throws it offline, and the pages have to be manually forced
> to
> > print from it (if the job is sent directly to the other printer,
> it
> > works fine).
> >
> > The HP web site doesn't have driver for this particular printer.
> > Still, since the old driver, the 1170c was working a few days ago,
> > why isn't it working now? The only difference is the installation
> of
> > the card.
> >
> > JC
> >
> >
>
>

[JC]

Hi Cari. This did not work. I tried and tried before I posted, and
tried and tried after you posted the fix. I have checked the
parrallel port, I have checked the cab driver file, did all kinds of
things - apparently there is still more at the HP website I can
check - seems to be pages and pages related to this printer. Maybe
I'm doing something obvious wrong. I can't figure out what though.
Doesn't seem like it should be this hard. This is a brand new
computer with XP, not an upgrade. If you have any more ideas I'd be
grateful.

JC


"Cari (MS-MVP)" > wrote in message
...
> Try a total uninstall then a reinstall using the following method:
>
> There are three separate steps and all three must be complete for
XP to
> 'see' the new drivers.
>
> Disconnect the printer.
>
> Go into the Control Panel, Add/Remove programs and uninstall any
printer
> software.
>
> Then go to Printers & Faxes and right click and delete your
printer.
>
> Reboot the PC. Do NOT reconnect the printer. Go back to Printers
& Faxes
> in the Control Panel and from the toolbar, select File, Server
Properties.
>
> In the drivers tab, delete all the entries for the printer.
>
> Reboot the PC. Do NOT reconnect the printer.
>
> See the detailed instructions at HP's website for installing this
printer at
> http://tinyurl.com/ajid
>
> Cari
> www.coribright.com
>
>
> "JC" > wrote in message
> ...
> > First it worked with XP, not it doesn't. HELP.
> >
> > "JC" > wrote in message
> > ...
> > >
> > > "JC" > wrote in message
> > > ...
> > > > I've had 2 HP laserjet printers for several years, both
still in
> > > > good shape. Had them hooked up to a box which was then
connected
> > > to
> > > > my earlier version of Windows. Awkward to work with, but
worked.
> > > >
> > > > 6 mos ago, got new computer with XP. Hooked up printers the
same
> > > way
> > > > as before, but the color printer (HP1175c) became even more
> > > awkward
> > > > to use (but it did work). Had to reboot each time, so pretty
> > much
> > > > only used the other, black and white one. The techie who
> > installed
> > > > my new pc said I could get a card installed which would
> > eliminate
> > > > that unsightly and hard to use box connection, and would
make it
> > > all
> > > > easier.
> > > >
> > > > Two days ago had a new techie come over and put in a card to
> > > > eliminate the box. I would only have to click on the screen
to
> > > > indicate which printer I wanted to use to print something.
> > Printed
> > > > fine, all worked well. Except later I realized my computer
began
> > > to
> > > > crash about every 5 minutes. Seems the driver was the
problem -
> > I
> > > > went back and restored my old settings it seems not to crash
so
> > > > much. I then tried to re-set the XP driver for this color
> > printer,
> > > > the HP1175C (the other driver and printer are fine). But now
I
> > > can't
> > > > get the HP1175c printer to print. The HP website isn't much
> > help.
> > > >
> > > > At first it gave me some other error messages, and I played
> > around
> > > > with it. Now it's to the point where I can tell it to print
> > > > something, and it looks fine. Then after a couple of minutes
it
> > > > tells me it's out of paper, when it clearly isn't out of
paper.
> > > I've
> > > > changed the paper tray around, added paper, etc. I just
can't
> > > figure
> > > > it out. The driver I'm using says HP1170, but that's the one
> > I've
> > > > always used and it's not been a problem before. The HP
website
> > > says
> > > > not to use the driver that actually came with the printer
cause
> > > that
> > > > won't work with XP? Is there some other driver somewhere
that I
> > > can
> > > > download from somewhere else???
> > > >
> > > > As you can tell, I know very little about this. Can anyone
help
> > > me?
> > > > I would be most grateful...
> > > >
> > > > JC
> > >
> > > Now I no longer get the 'out of paper' message from the color
> > > printer. Somehow the print job gets re-directed to the other
> > printer
> > > which throws it offline, and the pages have to be manually
forced
> > to
> > > print from it (if the job is sent directly to the other
printer,
> > it
> > > works fine).
> > >
> > > The HP web site doesn't have driver for this particular
printer.
> > > Still, since the old driver, the 1170c was working a few days
ago,
> > > why isn't it working now? The only difference is the
installation
> > of
> > > the card.
> > >
> > > JC
> > >
> > >
> >
> >
>
>