very slow spooling from Office/2002 products to HP6122

[Jeff Hill]

I originally posted the problem described below in the
Office/2002 printing and fonts newsgroup on 5/24 but got
no response. Hope I have better luck here!
Thanks,
Jeff

---------------------

I just watched a 15-page word document take 31 minutes to
spool to an HP6122 printer (w/o duplexing enabled for
this document). All Office 2002 products exhibit slow
spooling to this printer (such as 8 minutes for a 35K
excel worksheet with 3 tabs).

Other applications, such as Acrobat, spool similarly
sized documents to this printer in a few seconds, and the
Office 2002 apps will spool similarly sized documents to
a different printer (an HP6L, on the same win98 machine)
in a few seconds.

I am printing from a Dell Latitide running XP Pro SP1,
over a 100mbps network. My copy of Office 2002 is also at
SP1. The printers are both attached to USB ports on a
Dell Dimension 866mhz running Win98SE.

Note that Office 2000 apps installed on the Win98SE
machine (where the printers are connected) spool
normally. Clearly, the only combination that exhibits the
problem is remote spooling from Office 2002 apps to the
HP6122.

Needless to say, "spool" is enabled in the printer
properties, and "start printing immediately" is also
enabled (and doesn't affect other apps). What is curious
is that on the Sharing tab, it reports that "Windows has
disabled remote access for this computer..." as if the
printer were directly connected to the laptop, not the
Dimension.

I've found nothing on the HP site that suggests a
solution. Has anyone here encountered this problem?

Thanks,
Jeff