windows xp

[cissy]

HELP
I don't know what this THING is doing and can not get
help from Dell, MSN, or microsoft (you). It is driving me
crazy! I can not even access Dell.com. much less MSN.
Had to go through AOL just to get this sight and there is
no PERSON with out a fee to talk to. If I can not access
your system where else can I get help with this system.
Never had this problem with Windows 98. I doubt this
will do any good since you have to email me, and I can't
tell you any the problems I am experiencing. AND NO I AM
NOT A GENIOUS ON A COMPUTER so you tell me what to do. I
wanted it for the graphics for my son! But it is usless
if I can't get it to work.

Every sight I try to access i get an error "page not
available. I have checked all the settings and they are
correct and should be adequate. ActiveX errors are very
prevelantwith codes such as ActiveX can not... and error:
line 28 char 1 object expeded code 0 or line 42 char 2...
will some one please fix this stuff so the non-computer
geniouses can work them?!

[Jim Macklin]

This newsgroup IS NOT Microsoft, although Microsoft does
supply the web resources/hosting for their part. The people
here are private persons and volunteers.

Your problem could be the security settings in Internet
Explorer (Tools/Internet Options) security, being set too
high. It could be an anti-virus program protecting you from
a virus.

It could even BE a virus which has infected your computer.

There are several places to check and it is a matter of time
and trial to find the erroneous settings.


"cissy" > wrote in message
...
| HELP
| I don't know what this THING is doing and can not get
| help from Dell, MSN, or microsoft (you). It is driving me
| crazy! I can not even access Dell.com. much less MSN.
| Had to go through AOL just to get this sight and there is
| no PERSON with out a fee to talk to. If I can not access
| your system where else can I get help with this system.
| Never had this problem with Windows 98. I doubt this
| will do any good since you have to email me, and I can't
| tell you any the problems I am experiencing. AND NO I AM
| NOT A GENIOUS ON A COMPUTER so you tell me what to do. I
| wanted it for the graphics for my son! But it is usless
| if I can't get it to work.
|
| Every sight I try to access i get an error "page not
| available. I have checked all the settings and they are
| correct and should be adequate. ActiveX errors are very
| prevelantwith codes such as ActiveX can not... and error:
| line 28 char 1 object expeded code 0 or line 42 char 2...
| will some one please fix this stuff so the non-computer
| geniouses can work them?!

[Ken Blake]

"cissy" > wrote in message
...

> HELP
> I don't know what this THING is doing and can not get
> help from Dell, MSN, or microsoft (you). It is driving me
> crazy! I can not even access Dell.com. much less MSN.
> Had to go through AOL just to get this sight and there is
> no PERSON with out a fee to talk to. If I can not access
> your system where else can I get help with this system.


Please realize that you have not reached Microsoft. This is a
peer support newsgroup. We are all just Windows XP users here,
trying to help each other when we can. There's an occasional
Microsoft employee here, but it's on his own, not in any official
capacity.

--
Ken Blake
Please reply to the newsgroup

[Ally]

Hi Cissy.

"cissy" > wrote:

> It is driving me
> crazy! I can not even access Dell.com. much less MSN.
> Had to go through AOL just to get this sight and there is
> no PERSON with out a fee to talk to.

By "this sight" you mean this newsgroup (it's not a website)? Can you
read this newsgroup (or any others) using Outlook Express, or do you
have to use AOL's own shoddy newsreader? Is AOL your "usual" way to
connect to the internet or is this merely an emergency solution?

(And, as other posters said, neither this newsgroup and certainly not
me are Microsoft, though there are some "MS-approved" and clueful
folks about ("MVP"s). So while I hope that my replies are at least a
little helpful, they're not official or anything.)

> Every sight I try to access i get an error "page not
> available. I have checked all the settings and they are
> correct and should be adequate. ActiveX errors are very
> prevelantwith codes such as ActiveX can not... and error:
> line 28 char 1 object expeded code 0 or line 42 char 2...

Beats me, sorry.

Maybe your internet settings (via the control panel or Internet
Explorer) are waaay too restrictive, but I don't see how that could
keep you from viewing websites at all, or where those ActiveX errors
would come in. It sounds like something more "serious" is wrong there
(but then it's just as possible that it's something I haven't thought
of; I'm just another lost soul after all).

If you've exhausted your support options, I suggest you try to track
down the next best civilian geek and get them to take a look at it in
the flesh (or follow The Reverend XP's "remote assistance"
recommendation -- sounds like a good idea in this case).

Something _you_ could do in the meantime is to try to at least get
web access back by installing an alternative web browser. If you
don't already have an alternative web browser but want to give it a
try, read on.

-- If you're confused now: While AOL is admittedly awful, you don't
have to use AOL's built-in browser (which I believe is just an
interface to Internet Explorer anyway?). In other words, you can use
AOL to connect to the internet, and then fire up some other
webbrowser and continue from there. (Unless AOL became even more
awful since I last checked.) --

If it works, it might also indicate whether this is a problem with
the Internet Explorer browser you're probably using.

Now if you can't access any websites, going to some web browser
"manufacturer"'s homepage to download their browser from the web
isn't an option.

However, there's still FTP (the "File Transfer Protocol"), which may
or may not work. You could try downloading the rather lightweight
"Firebird" browser contained in this zip file...

ftp://ftp.mozilla.org/pub/firebird/releases/0.6.1/MozillaFirebird-
0.6.1-win32.zip

....by clicking the link above or copy/pasting it into some address
bar.

When the download is complete, just double-click the downloaded zip
file. That will open the zip archive much like a folder. Drag the
MozillaFirebird folder contained therein to wherever you like -- the
Desktop or My Documents folders will do for now. Then enter that
MozillaFirebird folder and run the program of the same name. That's
all. No "installation" required. (You can move the MozillaFirebird
folder to someplace else later, or delete it if you don't like it.
That shouldnn't break anything.)

If FTP doesn't work either because of the problems you're having,
you'd probably have to resort to using a stand-alone FTP client,
though how you'd get one of those if you have neither web nor FTP
access ...hum.

If that doesn't work out -- have you got some sort of PC magazine CD-
ROM handy? Where I am they often contain a browser or three --
typically some version of Netscape or Mozilla or Firebird or Opera.
That way you won't need web or FTP access in order to _get_ web or
FTP access.

If you're having doubts -- installing one of these "alternative" web
browsers won't affect or replace your internet connection or
anything. You'll still need AOL to connect to the 'net, but you'll
have a browser that may actually work and lets you view websites.

Obviously, that wouldn't actually fix your problems, but it _might_
just give you access to the web, which I suppose is better than
nothing...

Good luck.

~Ally
--
Never send a monster to do the work of an evil scientist.