Ash Bansal
June 10th 03, 05:01 PM
I tried your suggestion and bumped up the value for that
field from 60 to 120 seconds and tried it, but it did not
seem to make much difference. Out of 15 faxes tried, 3
completed, 1 was busy, and 11 came back no answer. So it
is still only a 20% success rate and not acceptable.
Thanks for any more suggestions that can help alleviate
this situation.
Ash
>-----Original Message-----
>Maybe your modem is timing out very fast? Try this - go
to
>Start->Control Panel->Phone and Modem options. Select
the
>Modems tab and click on the Properties button. Click on
>the Advanced tab and then click on the "Change Default
>Preferences" button. Try changing the timeout in
>the "Cancel the call if not connected within _____ secs"
>field to a higher value.
>
>>-----Original Message-----
>>We have a requirement to send out a couple of hundred
>>faxes a day to our clients, each with a different page
of
>>data. I set up the fax services under Win XP Pro, with
>>Send enabled, Rcv disabled, and tested it - it works
>>fine. I wrote a program that created 206 faxes with
the
>>individual faxes and sent them to the fax console -
they
>>all showed up in the outbox perfectly. Right away the
>>fax monitor popped up and showed the modem dialing and
>>sending faxes.
>>
>>The problem is that only 43 faxes (20%) were sent
>>successfully even after 2 retries (29, 12, & 2 in each
>>try taking 4 hours each). The majority of the
>>unsuccessful attempts were "No Answer" although there
>>were a few "Busy" status ones. Why is the success rate
>>so small? Is there any setting (such as number of
rings
>>to wait before deciding No Answer) that can be checked
on
>>a send? The only settings I can find is number of
>>retries and delay. An older DOS program being used for
>>the same application to the same fax numbers was
>>providing 80 to 90% success rate on a daily basis but
we
>>wish to retire the machine.
>>
>>I have tried this on 2 different computers with
different
>>fax modems with the same result. I ran another test of
7
>>faxes of which 2 went through successfully after 4
>>attempts with 5 No Answers. The 5 failed faxes, when
>>printed and faxed manually through a fax machine to the
>>same fax numbers all made it through on the first
>>attempt. What gives? Is there something somewhere
that
>>I am missing?
>>
>>Ash
>>
>>.
>>
>.
>
field from 60 to 120 seconds and tried it, but it did not
seem to make much difference. Out of 15 faxes tried, 3
completed, 1 was busy, and 11 came back no answer. So it
is still only a 20% success rate and not acceptable.
Thanks for any more suggestions that can help alleviate
this situation.
Ash
>-----Original Message-----
>Maybe your modem is timing out very fast? Try this - go
to
>Start->Control Panel->Phone and Modem options. Select
the
>Modems tab and click on the Properties button. Click on
>the Advanced tab and then click on the "Change Default
>Preferences" button. Try changing the timeout in
>the "Cancel the call if not connected within _____ secs"
>field to a higher value.
>
>>-----Original Message-----
>>We have a requirement to send out a couple of hundred
>>faxes a day to our clients, each with a different page
of
>>data. I set up the fax services under Win XP Pro, with
>>Send enabled, Rcv disabled, and tested it - it works
>>fine. I wrote a program that created 206 faxes with
the
>>individual faxes and sent them to the fax console -
they
>>all showed up in the outbox perfectly. Right away the
>>fax monitor popped up and showed the modem dialing and
>>sending faxes.
>>
>>The problem is that only 43 faxes (20%) were sent
>>successfully even after 2 retries (29, 12, & 2 in each
>>try taking 4 hours each). The majority of the
>>unsuccessful attempts were "No Answer" although there
>>were a few "Busy" status ones. Why is the success rate
>>so small? Is there any setting (such as number of
rings
>>to wait before deciding No Answer) that can be checked
on
>>a send? The only settings I can find is number of
>>retries and delay. An older DOS program being used for
>>the same application to the same fax numbers was
>>providing 80 to 90% success rate on a daily basis but
we
>>wish to retire the machine.
>>
>>I have tried this on 2 different computers with
different
>>fax modems with the same result. I ran another test of
7
>>faxes of which 2 went through successfully after 4
>>attempts with 5 No Answers. The 5 failed faxes, when
>>printed and faxed manually through a fax machine to the
>>same fax numbers all made it through on the first
>>attempt. What gives? Is there something somewhere
that
>>I am missing?
>>
>>Ash
>>
>>.
>>
>.
>