View Full Version : No Help programs are working
Gary Shane Lim
December 5th 03, 10:04 PM
When I try to open any help files from outlook to explorer etc. I get a
shutdown send error report andy ideas?
Kelly
December 5th 03, 10:06 PM
Hi Gary,
Try line 141: http://www.kellys-korner-xp.com/xp_tweaks.htm
More information here under Help and Support:
Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
--
All the Best,
Kelly
MS-MVP Win98/XP
[AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Gary Shane Lim" > wrote in message
...
> When I try to open any help files from outlook to explorer etc. I get a
> shutdown send error report andy ideas?
>
>
Gary Shane Lim
December 5th 03, 10:07 PM
I tried your programs and helps but it doesn't appear to help. They seem to
try and fix the regular XP help which deos work. It is programs like
Explorer, Outlook, etc. I get a internet explorer has encountered a problem
and needs to restart error. Then send error report or don't send. I looked
into it and below is a copy of the error report. Any other ideas?
?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="iexplore.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="hmmapi.dll" SIZE="36352" CHECKSUM="0x8DE5BA15"
BIN_FILE_VERSION="6.0.2800.1106" BIN_PRODUCT_VERSION="6.0.2800.1106"
PRODUCT_VERSION="6.00.2800.1106" FILE_DESCRIPTION="Microsoft HTTP Mail
Simple MAPI" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2800.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="HMMAPI.DLL" INTERNAL_NAME="HMMAPI" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x17AF5" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2800.1106"
UPTO_BIN_PRODUCT_VERSION="6.0.2800.1106" LINK_DATE="08/29/2002 10:39:53"
UPTO_LINK_DATE="08/29/2002 10:39:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="iexplore.exe" SIZE="91136" CHECKSUM="0x678704C6"
BIN_FILE_VERSION="6.0.2800.1106" BIN_PRODUCT_VERSION="6.0.2800.1106"
PRODUCT_VERSION="6.00.2800.1106" FILE_DESCRIPTION="Internet Explorer"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2800.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="IEXPLORE.EXE" INTERNAL_NAME="iexplore" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x18E86" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2800.1106"
UPTO_BIN_PRODUCT_VERSION="6.0.2800.1106" LINK_DATE="08/29/2002 08:22:25"
UPTO_LINK_DATE="08/29/2002 08:22:25" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn.dll" SIZE="57344"
CHECKSUM="0x20CCE0F1" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="icwconn.dll" INTERNAL_NAME="icwconn" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C571" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:35:00" UPTO_LINK_DATE="08/18/2001 05:35:00"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn1.exe" SIZE="208896"
CHECKSUM="0x3ABA8DDB" BIN_FILE_VERSION="6.0.2800.1106"
BIN_PRODUCT_VERSION="6.0.2800.1106" PRODUCT_VERSION="6.00.2800.1106"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2800.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="icwconn1.exe" INTERNAL_NAME="icwconn1" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x40D69" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2800.1106"
UPTO_BIN_PRODUCT_VERSION="6.0.2800.1106" LINK_DATE="08/29/2002 08:25:04"
UPTO_LINK_DATE="08/29/2002 08:25:04" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn2.exe" SIZE="77824"
CHECKSUM="0x4BF0261D" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="ICWCONN2.EXE" INTERNAL_NAME="ICWCONN2" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A815" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/17/2001 20:49:06" UPTO_LINK_DATE="08/17/2001 20:49:06"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwdl.dll" SIZE="24576"
CHECKSUM="0x30C34852" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Service MIME Mutlipart Download"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="ICWDL.DLL" INTERNAL_NAME="ICWDL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x140B3" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:35:02" UPTO_LINK_DATE="08/18/2001 05:35:02"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwhelp.dll" SIZE="155648"
CHECKSUM="0xD9B3825A" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard Helper functions"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="icwhelp.dll" INTERNAL_NAME="icwhelp" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x26C09" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:35:03" UPTO_LINK_DATE="08/18/2001 05:35:03"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwres.dll" SIZE="61440"
CHECKSUM="0xA488AA92" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="icwres.dll" INTERNAL_NAME="icwres" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AA60" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:35:05" UPTO_LINK_DATE="08/18/2001 05:35:05"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwrmind.exe" SIZE="24576"
CHECKSUM="0xC9FC9939" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard Reminder"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="ICWRMIND.EXE" INTERNAL_NAME="ICWRMIND" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xEF6D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/17/2001 20:48:19" UPTO_LINK_DATE="08/17/2001 20:48:19"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwtutor.exe" SIZE="73728"
CHECKSUM="0xF945F7EB" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="icwtutor.exe" INTERNAL_NAME="icwtutor" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x16B27" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/17/2001 20:49:08" UPTO_LINK_DATE="08/17/2001 20:49:08"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwutil.dll" SIZE="45056"
CHECKSUM="0xE48F22C8" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="icwutil.dll" INTERNAL_NAME="icwutil" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x12C82" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:35:06" UPTO_LINK_DATE="08/18/2001 05:35:06"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\inetwiz.exe" SIZE="20480"
CHECKSUM="0x8E84A1F3" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="INETWIZ.EXE" INTERNAL_NAME="INETWIZ" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xED78" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/17/2001 20:49:10" UPTO_LINK_DATE="08/17/2001 20:49:10"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\isignup.exe" SIZE="16384"
CHECKSUM="0xF8AB8D6E" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Signup" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="ISIGNUP.EXE" INTERNAL_NAME="ISIGNUP" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x443C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/17/2001 20:48:46" UPTO_LINK_DATE="08/17/2001 20:48:46"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\trialoc.dll" SIZE="40960"
CHECKSUM="0x68F70073" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000"
FILE_DESCRIPTION="Internet Connection Wizard Trial Reminder Helper"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)"
ORIGINAL_FILENAME="trialoc.dll" INTERNAL_NAME="trialoc" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x198FE" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 05:36:03" UPTO_LINK_DATE="08/18/2001 05:36:03"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="MUI\0409\mscorier.dll" SIZE="16896"
CHECKSUM="0xCA915362" BIN_FILE_VERSION="1.1.4322.573"
BIN_PRODUCT_VERSION="1.1.4322.573" PRODUCT_VERSION="1.1.4322.573"
FILE_DESCRIPTION="Microsoft .NET Runtime IE resources"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft .NET Framework"
FILE_VERSION="1.1.4322.573" ORIGINAL_FILENAME="mscorier.dll"
INTERNAL_NAME="MSCORIER.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft
Corporation 1998-2002. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x1388C" LINKER_VERSION="0x50000"
UPTO_BIN_FILE_VERSION="1.1.4322.573" UPTO_BIN_PRODUCT_VERSION="1.1.4322.573"
LINK_DATE="02/21/2003 02:43:37" UPTO_LINK_DATE="02/21/2003 02:43:37"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PLUGINS\nppdf32.dll" SIZE="133376"
CHECKSUM="0x4906ED95" BIN_FILE_VERSION="6.0.0.878"
BIN_PRODUCT_VERSION="6.0.0.878" PRODUCT_VERSION="6.0.0.2003051500"
FILE_DESCRIPTION="Adobe Acrobat Plug-In Version 6.00 for Netscape"
COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe Acrobat"
FILE_VERSION="6.0.0.2003051500" ORIGINAL_FILENAME="NPPDF32.DLL"
LEGAL_COPYRIGHT="Copyright 1984-2003 Adobe Systems Incorporated and its
licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x28D49" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.0.0.878"
UPTO_BIN_PRODUCT_VERSION="6.0.0.878" LINK_DATE="05/15/2003 08:01:47"
UPTO_LINK_DATE="05/15/2003 08:01:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="PLUGINS\RichFX\Player\nprfxins.dll" SIZE="569397"
CHECKSUM="0x79C10EAB" BIN_FILE_VERSION="3.31.659.0"
BIN_PRODUCT_VERSION="3.31.659.0" PRODUCT_VERSION="3.31.0659"
FILE_DESCRIPTION="RichFX Basic Player" COMPANY_NAME="RichFX Inc."
PRODUCT_NAME="RichFX Basic Player 3.31.0659" FILE_VERSION="3.31.0659"
ORIGINAL_FILENAME="nprfxins.dll" INTERNAL_NAME="nprfxins"
LEGAL_COPYRIGHT="Copyright © RichFX Inc. 2001" VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.31.659.0"
UPTO_BIN_PRODUCT_VERSION="3.31.659.0" LINK_DATE="11/11/2002 15:56:38"
UPTO_LINK_DATE="11/11/2002 15:56:38" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="itss.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="itss.dll" SIZE="122368" CHECKSUM="0xA2D6CBAF"
BIN_FILE_VERSION="5.2.3644.0" BIN_PRODUCT_VERSION="5.2.3644.0"
PRODUCT_VERSION="5.2.3644.0" FILE_DESCRIPTION="Microsoft® InfoTech Storage
System Library" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.2.3644.0" ORIGINAL_FILENAME="ITSS.DLL" INTERNAL_NAME="ITSS"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x215CE"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.2.3644.0"
UPTO_BIN_PRODUCT_VERSION="5.2.3644.0" LINK_DATE="01/10/2003 22:43:46"
UPTO_LINK_DATE="01/10/2003 22:43:46" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9"
BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106"
PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1106"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40"
UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>
"Kelly" > wrote in message
...
> Hi Gary,
>
> Try line 141: http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> More information here under Help and Support:
>
> Top 10 Frequently Asked Questions and Answers
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> --
> All the Best,
> Kelly
>
> MS-MVP Win98/XP
> [AE-Windows® XP]
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "Gary Shane Lim" > wrote in message
> ...
> > When I try to open any help files from outlook to explorer etc. I get a
> > shutdown send error report andy ideas?
> >
> >
>
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