dell 4400 won't read cd

[bo]

I was just at a friends. I was going to load a program
to edit photos and the cd wouldn't load. I can go to
either cd drive and open the cd but when I click on
setup.exe, nothing happens. I tried another software
cd, and it won't install either. It will play music cd's.

I brought the cd back home and it loads fine on my
computers. What could cause a new computer not
to run a setup.exe on a cd??

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If he's using XP and you're not, it's possible the applications you were
trying to load weren't XP compatible but you didn't give us that inforamtion
so I'm only guessing.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"bo" > wrote in message
...
> I was just at a friends. I was going to load a program
> to edit photos and the cd wouldn't load. I can go to
> either cd drive and open the cd but when I click on
> setup.exe, nothing happens. I tried another software
> cd, and it won't install either. It will play music cd's.
>
> I brought the cd back home and it loads fine on my
> computers. What could cause a new computer not
> to run a setup.exe on a cd??
>
>

[bo]

Thanks Michael,
He did have XP but I have loaded this free Photosuite program on xp
before. What else do you want to know?

"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> If he's using XP and you're not, it's possible the applications you were
> trying to load weren't XP compatible but you didn't give us that
inforamtion
> so I'm only guessing.

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Is this the actual Photosuite CD or is it something you've copied to a CD.
If you copied it to a CD that might be the problem, especially if this
program has a setup routine that autoinstalls without you having to click
setup. In other words, the actual photosuet CD autoruns and invokes the
setup routine on it's own. Applications copied to other media can be
finicky about their installation routines.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"bo" > wrote in message
...
> Thanks Michael,
> He did have XP but I have loaded this free Photosuite program on xp
> before. What else do you want to know?
>
> "Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
> message ...
> > If he's using XP and you're not, it's possible the applications you were
> > trying to load weren't XP compatible but you didn't give us that
> inforamtion
> > so I'm only guessing.
>
>

[Jenny]

This is the original cd and it is in excellent condition. I don't think
this computer
can respond to either autorun or setup.exe. I'm not sure where to even
start!!

"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> Is this the actual Photosuite CD or is it something you've copied to a CD.
> If you copied it to a CD that might be the problem, especially if this
> program has a setup routine that autoinstalls without you having to click
> setup. In other words, the actual photosuet CD autoruns and invokes the
> setup routine on it's own. Applications copied to other media can be
> finicky about their installation routines.
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "bo" > wrote in message
> ...
> > Thanks Michael,
> > He did have XP but I have loaded this free Photosuite program on xp
> > before. What else do you want to know?
> >
> > "Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
> > message ...
> > > If he's using XP and you're not, it's possible the applications you
were
> > > trying to load weren't XP compatible but you didn't give us that
> > inforamtion
> > > so I'm only guessing.
> >
> >
>
>

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If this is a relatively recent issue, you might try using System Restore to
take you back to a time when this worked properly. If that doesn't resolve
it, try the information below.

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:



Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.



Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.



Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.



Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.



The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.


--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Jenny" > wrote in message
...
> This is the original cd and it is in excellent condition. I don't think
> this computer
> can respond to either autorun or setup.exe. I'm not sure where to even
> start!!
>
> "Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
> message ...
> > Is this the actual Photosuite CD or is it something you've copied to a
CD.
> > If you copied it to a CD that might be the problem, especially if this
> > program has a setup routine that autoinstalls without you having to
click
> > setup. In other words, the actual photosuet CD autoruns and invokes the
> > setup routine on it's own. Applications copied to other media can be
> > finicky about their installation routines.
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> > DTS-L.Org: http://www.dts-l.org/
> >
> > "bo" > wrote in message
> > ...
> > > Thanks Michael,
> > > He did have XP but I have loaded this free Photosuite program on xp
> > > before. What else do you want to know?
> > >
> > > "Michael Solomon (MS-MVP Windows Shell/User)" > wrote
in
> > > message ...
> > > > If he's using XP and you're not, it's possible the applications you
> were
> > > > trying to load weren't XP compatible but you didn't give us that
> > > inforamtion
> > > > so I'm only guessing.
> > >
> > >
> >
> >
>
>