PDA

View Full Version : Print network error.


John A
August 6th 03, 06:05 AM
I am using XP Pro with Office 2000


I have a Notebook that is connected by network to a printer that hangs off
a PC running Windows ME.

The Printer is an HP 3820. The lastest HP (XP) drivers are installed. I have
checked with HP

With the Notebook connected to the network (cable) I am able to print and
use both Word and Excel fine.

Now the problem.

After I remove the cable (Cat 5e) that connects the Notebook to the Wall
outlet, and I open Word and try and make changes to Page Setup I get and
error. If I open Excel and attempt to change the font I get the same error.
The error is a text message call "appcompat.txt". Connect the cable again
and all works fine.

I have searched using Google and found that many users of XP get this error
message. I appears to be with drivers. In my case I would say it is because
Word and Excel cannot find the printer. The really strange thing is that if
I search Mighty Microsoft I get NOTHING, they have never heard of
"appcompat.txt".

Does anyone have any ideas? they would be appreciated.

John A

Google