Windows XP

[Cozette Talib]

I upgrade from windows 2000 to windows xp because I
purchased a new camcorder. In order to use the software I
had to have xp installed on my system. However, the
windows xp will not recognize my printer which is a Xerox
M640 multi-purpose system (print, fax, scan). I have
deleted and reinstalled my printer several times and it
still will not recognize or locate the printer. What can
or should I do?

[Cari \(MS-MVP\)]

Disconnect the All in One from the PC.

Do a total uninstall using the instructions at:
http://www.coribright.com/Windows/Article%20One.htm

Since it's an All in One, remember to also unisntall the Fax software, then
right click on My Computer, select Properties, look in the Hardware tab and
click on Device Manager. On the line "Imaging Devices" click on the + to
expand the tree and if there is a scanner listed right click and select
Unisntall.

Reboot the PC

Download a new set of drivers at:
http://www.xerox.com/go/xrx/template/productsupport.jsp?Xcntry=USA&Xlang=en_US

Cari
www.coribright.com



"Cozette Talib" > wrote in message
...
> I upgrade from windows 2000 to windows xp because I
> purchased a new camcorder. In order to use the software I
> had to have xp installed on my system. However, the
> windows xp will not recognize my printer which is a Xerox
> M640 multi-purpose system (print, fax, scan). I have
> deleted and reinstalled my printer several times and it
> still will not recognize or locate the printer. What can
> or should I do?