HIGHLY urgent! need to restore to previous system

[Marcy]

ok...read this please before you tell me to go throught he
start menu and such.

There was a technician... you think technicians know what
they are doing. Well I told this steve the computer guy
told me that I could put it on more htan one computer as
long as i wasn't making copies. he said it was legal.
*wrong*
ok that being said... i installed the OS and everything
was fine minus a 4 bit resolution. So i went throught the
troubleshooting guide followed diretions and rebooted.
The color while it was starting the OS was perfect. Then
when it got he the log in point... there stopped being
output to the monitor.
I called microsoft and explained the problem. They
switched me to piracy. Apparently steve the computer
store worker was wrong. So I got switched again to another
microsoft representative. At this point I just want the go
back to my good ol' windows 2000 and leave XP be... but
they want to charge me 35 bucks (that i don't have being
in college and all) to have me take it off my laptop or
charge me 184 dollars for another licence (I paid 80 for
my academic version of XP). My third option was send my
pleas to the internet...

Someone walk me through removing this please! :-(

[Mike Brannigan [MSFT]]

Boot your PC with the CD for another OS that you are licensed to install and
as part of the setup process you can usually remove partitions etc and
reformat drives . This is true of Windows 2000 Professional and other non
Microsoft operating systems

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"Marcy" > wrote in message
...
> ok...read this please before you tell me to go throught he
> start menu and such.
>
> There was a technician... you think technicians know what
> they are doing. Well I told this steve the computer guy
> told me that I could put it on more htan one computer as
> long as i wasn't making copies. he said it was legal.
> *wrong*
> ok that being said... i installed the OS and everything
> was fine minus a 4 bit resolution. So i went throught the
> troubleshooting guide followed diretions and rebooted.
> The color while it was starting the OS was perfect. Then
> when it got he the log in point... there stopped being
> output to the monitor.
> I called microsoft and explained the problem. They
> switched me to piracy. Apparently steve the computer
> store worker was wrong. So I got switched again to another
> microsoft representative. At this point I just want the go
> back to my good ol' windows 2000 and leave XP be... but
> they want to charge me 35 bucks (that i don't have being
> in college and all) to have me take it off my laptop or
> charge me 184 dollars for another licence (I paid 80 for
> my academic version of XP). My third option was send my
> pleas to the internet...
>
> Someone walk me through removing this please! :-(

[Harry Ohrn]

The only way back to Windows 2000 is to reformat and reinstall Windows 2000.
There is no uninstall feature as there would be if you upgrade from Window
98/Me.
--

Harry Ohrn MS-MVP [Shell\User]
www.webtree.ca/windowsxp


"Marcy" > wrote in message
...
> ok...read this please before you tell me to go throught he
> start menu and such.
>
> There was a technician... you think technicians know what
> they are doing. Well I told this steve the computer guy
> told me that I could put it on more htan one computer as
> long as i wasn't making copies. he said it was legal.
> *wrong*
> ok that being said... i installed the OS and everything
> was fine minus a 4 bit resolution. So i went throught the
> troubleshooting guide followed diretions and rebooted.
> The color while it was starting the OS was perfect. Then
> when it got he the log in point... there stopped being
> output to the monitor.
> I called microsoft and explained the problem. They
> switched me to piracy. Apparently steve the computer
> store worker was wrong. So I got switched again to another
> microsoft representative. At this point I just want the go
> back to my good ol' windows 2000 and leave XP be... but
> they want to charge me 35 bucks (that i don't have being
> in college and all) to have me take it off my laptop or
> charge me 184 dollars for another licence (I paid 80 for
> my academic version of XP). My third option was send my
> pleas to the internet...
>
> Someone walk me through removing this please! :-(