cannot configure fax console

[Allen]

when I try to have fax console configure to my internal
modem, the message replys "There are currently no modems
installed on this computer" and when I try to install,
Plug & Play does not detect modem. Meanwhile, I can use
modem to go on-line and I am sure my modem is a fax modem.

[Ananda Sarkar [MSFT]]

Go to Start | Programs | Administrative Tools | Computer Management | Device
Manager

- Does the modem show up in the list? If not then try unplugging and
plugging modem back. If the modem shows up as driver not updated, update the
modem driver.

Thanks,
Anand

--
Ananda Sarkar
Microsoft Printing, Imaging & Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

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"Allen" > wrote in message
...
> when I try to have fax console configure to my internal
> modem, the message replys "There are currently no modems
> installed on this computer" and when I try to install,
> Plug & Play does not detect modem. Meanwhile, I can use
> modem to go on-line and I am sure my modem is a fax modem.