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Kris
September 18th 03, 07:22 PM
Our office uses "codes" to designate who uses long
distance. On our old fax machine, we would dial in the
number and then add our personal code to send faxes.

I am unable to figure out how to attach my code to my fax
number in order to allow faxes to be sent. I have tried
adding ##, and **, and ,, all with no luck.

Can anyone give me any suggestions. My phone compmany
tells me this is a software problem, not something with
the phone.

Thank you.

Russ Valentine [MVP-Outlook]
September 18th 03, 07:28 PM
Usually handled through dialing rules set at the operating system level. Fax
numbers require special format for phone numbers to process dialing rules.
Take a look at this MS KB article, it may help:
http://support.microsoft.com/support/kb/articles/q.asp

--
Russ Valentine
[MVP-Outlook]
"Kris" > wrote in message
...
> Our office uses "codes" to designate who uses long
> distance. On our old fax machine, we would dial in the
> number and then add our personal code to send faxes.
>
> I am unable to figure out how to attach my code to my fax
> number in order to allow faxes to be sent. I have tried
> adding ##, and **, and ,, all with no luck.
>
> Can anyone give me any suggestions. My phone compmany
> tells me this is a software problem, not something with
> the phone.
>
> Thank you.

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