System Restore Missing

[mk]

The System Restore tab is missing from the System Properties window. When I
try to start System Restore from the Sart Menu I get the following error:
"rstrui.exe. Entry Point Not found. The procedure entry point
RemoteAssistancePrepareSystemRestore could not be located in the dynamic
links library WINSTA.dll"

Is there a way ti fix this issue without having to do a new install of XP?
I've ried the repair install and it did nothing.

[Dan DeStefano]

is the system restore service running? go to start>control
panel>administrative tools>services (or start>run type "services.msc"). this
will bring up the "services" mmc console - scroll down the list until you
find "system restore service" and look in the 'status' column to make sure
it says "started" - also check the 'startup type' column to make sure it
says "automatic". to adjust the setting, just double-click the service and
in the resulting window select "automatic" using the drop-down box (this
will make the service start with windows) and click the "start" button to
start the service.

Dan DeStefano


"mk" > wrote in message
...
> The System Restore tab is missing from the System Properties window. When
I
> try to start System Restore from the Sart Menu I get the following error:
> "rstrui.exe. Entry Point Not found. The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located in the dynamic
> links library WINSTA.dll"
>
> Is there a way ti fix this issue without having to do a new install of XP?
> I've ried the repair install and it did nothing.
>
>
>

[Dan DeStefano]

is the system restore service running? go to start>control
panel>administrative tools>services (or start>run type "services.msc"). this
will bring up the "services" mmc console - scroll down the list until you
find "system restore service" and look in the 'status' column to make sure
it says "started" - also check the 'startup type' column to make sure it
says "automatic". to adjust the setting, just double-click the service and
in the resulting window select "automatic" using the drop-down box (this
will make the service start with windows) and click the "start" button to
start the service.

Dan DeStefano


"mk" > wrote in message
...
> The System Restore tab is missing from the System Properties window. When
I
> try to start System Restore from the Sart Menu I get the following error:
> "rstrui.exe. Entry Point Not found. The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located in the dynamic
> links library WINSTA.dll"
>
> Is there a way ti fix this issue without having to do a new install of XP?
> I've ried the repair install and it did nothing.
>
>
>

[Doug Knox MS-MVP]

Did you do a repair installation after installing SP1? If so, this is a
known problem.

Click Start, Run and enter %WINDIR%\System32 Locate the WINSTA.DLL file
and right click it, select Properties. If the version number is 5.1.2600.0,
then its the pre-SP1 version. If its 5.1.2600.1106, its the SP1 version.

IF you had installed Service Pack 1 and subsequently did a repair
installation, click Start, Run and enter %WINDIR%\ServicePackFiles\I386
Locate the Winsta.dll file. Right click it and select Properties. The
version number should be 5.1.2600.1106. If so, right click the file and
select Copy. Then go to the Windows\System32\dllcache folder, right click
in a blank area of the right pane and select Paste. Then go to the
Windows\System32 folder and repeat. Windows may complain about the file
being replaced. If so, click Cancel in the first dialog, and Yes in the
second one to keep this file.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"mk" > wrote in message
...
> The System Restore tab is missing from the System Properties window. When
I
> try to start System Restore from the Sart Menu I get the following error:
> "rstrui.exe. Entry Point Not found. The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located in the dynamic
> links library WINSTA.dll"
>
> Is there a way ti fix this issue without having to do a new install of XP?
> I've ried the repair install and it did nothing.
>
>
>

[Doug Knox MS-MVP]

Did you do a repair installation after installing SP1? If so, this is a
known problem.

Click Start, Run and enter %WINDIR%\System32 Locate the WINSTA.DLL file
and right click it, select Properties. If the version number is 5.1.2600.0,
then its the pre-SP1 version. If its 5.1.2600.1106, its the SP1 version.

IF you had installed Service Pack 1 and subsequently did a repair
installation, click Start, Run and enter %WINDIR%\ServicePackFiles\I386
Locate the Winsta.dll file. Right click it and select Properties. The
version number should be 5.1.2600.1106. If so, right click the file and
select Copy. Then go to the Windows\System32\dllcache folder, right click
in a blank area of the right pane and select Paste. Then go to the
Windows\System32 folder and repeat. Windows may complain about the file
being replaced. If so, click Cancel in the first dialog, and Yes in the
second one to keep this file.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"mk" > wrote in message
...
> The System Restore tab is missing from the System Properties window. When
I
> try to start System Restore from the Sart Menu I get the following error:
> "rstrui.exe. Entry Point Not found. The procedure entry point
> RemoteAssistancePrepareSystemRestore could not be located in the dynamic
> links library WINSTA.dll"
>
> Is there a way ti fix this issue without having to do a new install of XP?
> I've ried the repair install and it did nothing.
>
>
>