View Full Version : XP Pro Won't Boot After Thunderbolt
Chris Shepherd
December 5th 03, 10:23 PM
After a recent thunderbolt knocked my system out, I have
replaced my mobo and cpu. This has enabled the machine to
run once again but Windows XP Pro will not boot.
If I choose "start windows normally" it stays on that
screen and does nothing.
If I choose "last known good configuration" the screen
goes blank and stays blank.
If I choose any of the safe mode options, I get a list of
system files and then nothing.
If I boot from CD I get through a few screens and then
get an error, "An unexpected error (0) occured at line
1768 in d:\xpclient\base\boot\setup\arcdisp.c." and then
press any key to continue, which takes me back to the
system start.
I dont have a (ASR) disc for the system.
I have rigged my hard drive up to a laptop and all the
information on it appears to be intact, although I did
defrag whilst the drive was conected to the laptop and it
would only complete 98% saying that some data ($BitMap)
had been lost.
If anybody can offer any advice or solutions, I would be
very,very gratefull. Can of Gas and matches standing by!!
Thanks.
Chris Shepherd
Tom Porterfield
December 5th 03, 10:23 PM
Chris Shepherd wrote:
> If I boot from CD I get through a few screens and then
> get an error, "An unexpected error (0) occured at line
> 1768 in d:\xpclient\base\boot\setup\arcdisp.c." and then
> press any key to continue, which takes me back to the
> system start.
Not the exact same error (different number) but similar is documented
here:
"An Unexpected Error Has Occurred (536821760)" Error Message When You
Try to Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316400
Article mentions the problem can be caused by bad RAM. That might be
worth checking. There are some good, and free, RAM testing programs
available for download on the Internet. Two to check out:
DocMemory
http://www.simmtester.com/page/products/doc/docinfo.asp
Memtest86
http://www.memtest86.com/
--
Tom Porterfield
MS-MVP Windows XP & Smart Display
http://mywebpages.comcast.net/tp.porterfield/support
Please post all follows to the newsgroup only
Rick \Nutcase\ Rogers
December 5th 03, 10:23 PM
Hi Chris,
If you get errors booting the CD, then I'd say you still have some bad or
misconfigured hardware - did you replace the ram with new sticks suitable
for the new board? Recheck all MB settings?
Once you get a clean boot of the CD, you can do a repair installation.
Follow these steps to do a repair install which should preserve your data,
settings, and programs:
1. Insert the Windows XP CD into your computer's CD-ROM drive or DVD-ROM
drive.
2. Restart your computer. If you have to, change the BIOS settings to start
from
the CD-ROM drive or DVD-ROM drive, and then restart your computer again.
3. At the "Welcome to Setup" page, press ENTER.
4. Press F8 to accept the Licensing Agreement.
5. Use the arrow keys to select the installation of Windows XP that you want
to
repair, and then press R to start the automatic repair process.
6. When Setup is completed, activate Windows XP.
Note that you will need your Product Key for this procedure, so have it
handy before you begin.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
"Chris Shepherd" > wrote in message
...
> After a recent thunderbolt knocked my system out, I have
> replaced my mobo and cpu. This has enabled the machine to
> run once again but Windows XP Pro will not boot.
>
> If I choose "start windows normally" it stays on that
> screen and does nothing.
>
> If I choose "last known good configuration" the screen
> goes blank and stays blank.
>
> If I choose any of the safe mode options, I get a list of
> system files and then nothing.
>
> If I boot from CD I get through a few screens and then
> get an error, "An unexpected error (0) occured at line
> 1768 in d:\xpclient\base\boot\setup\arcdisp.c." and then
> press any key to continue, which takes me back to the
> system start.
>
> I dont have a (ASR) disc for the system.
>
> I have rigged my hard drive up to a laptop and all the
> information on it appears to be intact, although I did
> defrag whilst the drive was conected to the laptop and it
> would only complete 98% saying that some data ($BitMap)
> had been lost.
>
> If anybody can offer any advice or solutions, I would be
> very,very gratefull. Can of Gas and matches standing by!!
>
> Thanks.
>
> Chris Shepherd
>
no_one
December 5th 03, 10:23 PM
FWIW if lightning really hit your machine (ie caused a spike sufficient to
damage the CPU and/or MB) you need to suspect EVERYTHING in the box. Power
supply would be a first thought followed by memory/MB/CPU, then on to the
drives themselves. Sorry if this seems pessimistic, but I have had to
repair lightining damage in cable TV systems and it can be far reaching.
Ron
"Rick "Nutcase" Rogers" > wrote in message
...
> Hi Chris,
>
> If you get errors booting the CD, then I'd say you still have some bad or
> misconfigured hardware - did you replace the ram with new sticks suitable
> for the new board? Recheck all MB settings?
>
> Once you get a clean boot of the CD, you can do a repair installation.
> Follow these steps to do a repair install which should preserve your data,
> settings, and programs:
>
> 1. Insert the Windows XP CD into your computer's CD-ROM drive or DVD-ROM
> drive.
> 2. Restart your computer. If you have to, change the BIOS settings to
start
> from
> the CD-ROM drive or DVD-ROM drive, and then restart your computer again.
> 3. At the "Welcome to Setup" page, press ENTER.
> 4. Press F8 to accept the Licensing Agreement.
> 5. Use the arrow keys to select the installation of Windows XP that you
want
> to
> repair, and then press R to start the automatic repair process.
> 6. When Setup is completed, activate Windows XP.
>
> Note that you will need your Product Key for this procedure, so have it
> handy before you begin.
>
> --
> Best of Luck,
>
> Rick Rogers aka "Nutcase" MS-MVP - Win9x
> http://mvp.support.microsoft.com/
> Associate Expert - WinXP - Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Win98 Help - www.rickrogers.org
>
> "Chris Shepherd" > wrote in message
> ...
> > After a recent thunderbolt knocked my system out, I have
> > replaced my mobo and cpu. This has enabled the machine to
> > run once again but Windows XP Pro will not boot.
> >
> > If I choose "start windows normally" it stays on that
> > screen and does nothing.
> >
> > If I choose "last known good configuration" the screen
> > goes blank and stays blank.
> >
> > If I choose any of the safe mode options, I get a list of
> > system files and then nothing.
> >
> > If I boot from CD I get through a few screens and then
> > get an error, "An unexpected error (0) occured at line
> > 1768 in d:\xpclient\base\boot\setup\arcdisp.c." and then
> > press any key to continue, which takes me back to the
> > system start.
> >
> > I dont have a (ASR) disc for the system.
> >
> > I have rigged my hard drive up to a laptop and all the
> > information on it appears to be intact, although I did
> > defrag whilst the drive was conected to the laptop and it
> > would only complete 98% saying that some data ($BitMap)
> > had been lost.
> >
> > If anybody can offer any advice or solutions, I would be
> > very,very gratefull. Can of Gas and matches standing by!!
> >
> > Thanks.
> >
> > Chris Shepherd
> >
>
>
Si Ballenger
December 5th 03, 10:29 PM
On Fri, 12 Sep 2003 12:47:58 GMT, "no_one" >
wrote:
>FWIW if lightning really hit your machine (ie caused a spike sufficient to
>damage the CPU and/or MB) you need to suspect EVERYTHING in the box. Power
>supply would be a first thought followed by memory/MB/CPU, then on to the
>drives themselves. Sorry if this seems pessimistic, but I have had to
>repair lightining damage in cable TV systems and it can be far reaching.
Check your bios for its current settings. A bios setting
sometimes can be set to the defaut settings by interrupting power
when the bios is booting. Electrical distribution systems have
fault protection that opens the distribution feeders on a fault
condition. The lines are repowwered after a second or two (lights
blink) to see if the fault is still present. If still present,
then the feeders open (lights go out) and stay open until the
fault condition is investigated. After the first blink the
computer reboots, and the booting is interrupted when the lights
finally go out. I've had two instances where this type of thing
put the bios back into the defaults, a storm one time, and a
friend cycled the wall outlet feeder breaker twice in a row.
Might be something to look into.
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