Windows XP Fax Console will not send

[Oliver Bateson]

I have a problem sending faxes through Windows XP (Home).
The problem is that although the fax console is configured
correctly (send and receive enabled) and the modem works,
I can only receive faxes. When I try to send a fax via the
send fax wizard I get to the finish button and the wizard
completes but no attempt is made to dial. Nothing appears
in the outbox or sent folder. Receiving faxes is ok and
they appear in my inbox.

I have tried reinstalling the windows xp fax software
through the windows add/remove programs.

I also have BT Broadband installed so I use this for e-
mail/internet. However, this shouldn't stop me using the
modem to dial out.

Any ideas greatly appreciated.

Oliver

[R. Sridharan [MSFT]]

Can you please check if your Modem is listed as certified by Microsoft? Here
is the site
http://www.microsoft.com/windows/catalog/default.aspx?subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-85df6a377206

--
R. Sridharan
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
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"Oliver Bateson" > wrote in message
...
> I have a problem sending faxes through Windows XP (Home).
> The problem is that although the fax console is configured
> correctly (send and receive enabled) and the modem works,
> I can only receive faxes. When I try to send a fax via the
> send fax wizard I get to the finish button and the wizard
> completes but no attempt is made to dial. Nothing appears
> in the outbox or sent folder. Receiving faxes is ok and
> they appear in my inbox.
>
> I have tried reinstalling the windows xp fax software
> through the windows add/remove programs.
>
> I also have BT Broadband installed so I use this for e-
> mail/internet. However, this shouldn't stop me using the
> modem to dial out.
>
> Any ideas greatly appreciated.
>
> Oliver