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Dave
December 5th 03, 10:25 PM
I'm trying to uninstall norton because I downloaded the
avg free software, and my subscription to norton is about
up. When I tried to uninstall the norton antivirus, i get
a fatal error message that just says "fatal error during
installation".
Why would I get that message when I am trying to UNINSTALL
and not install?
Is there something I need to do or fix before I can
uninstall? Anyone know why that happens, or how to fix it
so I can get rid of my norton antivirus?
Thanks for your expert assistance.

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 10:25 PM
Many applications combine uninstall into the install routine, essentially
starting setup and then choosing uninstall.

Check the Symantec website for help with this issue: www.symantec.com.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Dave" > wrote in message
...
> I'm trying to uninstall norton because I downloaded the
> avg free software, and my subscription to norton is about
> up. When I tried to uninstall the norton antivirus, i get
> a fatal error message that just says "fatal error during
> installation".
> Why would I get that message when I am trying to UNINSTALL
> and not install?
> Is there something I need to do or fix before I can
> uninstall? Anyone know why that happens, or how to fix it
> so I can get rid of my norton antivirus?
> Thanks for your expert assistance.

Ramesh
December 5th 03, 10:26 PM
Dave,

Use RNAV.EXE uninstaller tool from Symantec.

Goto: www.symantec.com/search and type rnav.exe or rnav.

--
Regards,
Ramesh



"Dave" > wrote in message
...
I'm trying to uninstall norton because I downloaded the
avg free software, and my subscription to norton is about
up. When I tried to uninstall the norton antivirus, i get
a fatal error message that just says "fatal error during
installation".
Why would I get that message when I am trying to UNINSTALL
and not install?
Is there something I need to do or fix before I can
uninstall? Anyone know why that happens, or how to fix it
so I can get rid of my norton antivirus?
Thanks for your expert assistance.

Glen Corlin
December 5th 03, 10:29 PM
I recently had a system crash and had to re-install XP and all progs. When I
reinstalled NAV, my subscription date was reset to the new installation
date, and gave me another year. This might work for you. Uninstall, then
reinstall NAV and see.

--
LMO
21st Century Schizoid Man
"Dave" > wrote in message
...
> I'm trying to uninstall norton because I downloaded the
> avg free software, and my subscription to norton is about
> up. When I tried to uninstall the norton antivirus, i get
> a fatal error message that just says "fatal error during
> installation".
> Why would I get that message when I am trying to UNINSTALL
> and not install?
> Is there something I need to do or fix before I can
> uninstall? Anyone know why that happens, or how to fix it
> so I can get rid of my norton antivirus?
> Thanks for your expert assistance.

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