Sue G.
October 9th 03, 03:10 PM
Thanks, Jack. I now have a 2-sided filter plugged into
my phone jack. My DSL connection is plugged into the DSL
side, and I have plugged a 2-sided adapter into the phone
side, into which I have plugged the line to my phone and
the phone line that connects to my computer. (That
second connection is what I had forgotten to do. Duh.)
This morning I was able to send a fax, even though the
phone was plugged in, but when I picked up the receiver
to try to place a call I could near the sounds of a fax
being sent. I talked to SBC this morning and they
explained that both faxes and voice calls use the same
part of the phone line, so you can do one or the other
but not both at the same time. Thanks again for your
help. Sue
>-----Original Message-----
>Sue, I have a similar probllem and it is not the
filter.
>I have a 2-way splitter plugged into the DSL filter in
my
>office. One line goes to my DSL modem which is connected
>to my computer via a USB cable. This line delivers the
>DSL signal to my HP Pavilion and allows it to send faxes
>via the telephone line. I do not think it is true that
>you can or will be able to talk while simultanneously
>sending a fax from your computer, but I will check it
out
>tomorrow and see if I can make that happen.
>
>Now for my suggestion: The second line from my telephone
>jack goes to the computer's telephone modem. This
allows
>me to connect to the internet and send faxes via dial up
>modem when the DSL portion of my line is inoperable. I
>also have a telephone/fax machine connected to phone
jack
>of that modem. When I send a fax, I HAVE TO UNPLUG THE
>CORD BETWEEN MY PHONE/FAX MACHINE AND THE COMPUTER.
>
>I just unplug it at the phone for ease, and plug it back
>in when the fax has been successfully sent. I have to do
>this because the computer tries to send the fax to my
>phone/fax machine as well as the intended recipient's.
>
>Try sending a test fax from the computer after
unplugging
>your phone in this maner and see how it goes. Will
check
>for a post tomorrow evening when I will post to tell you
>whether I can talk and send faxes simultaneously on the
>Pavilion. Good luck.
>
>>My Compaq Presario 6000 internal fax worked fine when I
>>had a dial-up ISP, but since I switched to DSL it gives
>>me an error message that says no dial tone...phone is
>>either in use or disconnected. I have installed
filters
>>on all my phones, as instructed, and my DSL provider is
>>now telling me to contact my fax vendor to help solve
>the
>>problem, but since it's a fax that is built into my
>>computer, I'm not sure what to do next. My DSL
provider
>>assures me that when everything is working as it should
>I
>>will be able to be on the phone and on the internet at
>>the same time (which I can do) and also simlutaneously
>>send a fax (which I can't do). I'm sure it's something
>>simple, but I can't figure it out and need help from
>>someone. Please help! Thanks, Sue
>>
>>.
>>
>.
>
my phone jack. My DSL connection is plugged into the DSL
side, and I have plugged a 2-sided adapter into the phone
side, into which I have plugged the line to my phone and
the phone line that connects to my computer. (That
second connection is what I had forgotten to do. Duh.)
This morning I was able to send a fax, even though the
phone was plugged in, but when I picked up the receiver
to try to place a call I could near the sounds of a fax
being sent. I talked to SBC this morning and they
explained that both faxes and voice calls use the same
part of the phone line, so you can do one or the other
but not both at the same time. Thanks again for your
help. Sue
>-----Original Message-----
>Sue, I have a similar probllem and it is not the
filter.
>I have a 2-way splitter plugged into the DSL filter in
my
>office. One line goes to my DSL modem which is connected
>to my computer via a USB cable. This line delivers the
>DSL signal to my HP Pavilion and allows it to send faxes
>via the telephone line. I do not think it is true that
>you can or will be able to talk while simultanneously
>sending a fax from your computer, but I will check it
out
>tomorrow and see if I can make that happen.
>
>Now for my suggestion: The second line from my telephone
>jack goes to the computer's telephone modem. This
allows
>me to connect to the internet and send faxes via dial up
>modem when the DSL portion of my line is inoperable. I
>also have a telephone/fax machine connected to phone
jack
>of that modem. When I send a fax, I HAVE TO UNPLUG THE
>CORD BETWEEN MY PHONE/FAX MACHINE AND THE COMPUTER.
>
>I just unplug it at the phone for ease, and plug it back
>in when the fax has been successfully sent. I have to do
>this because the computer tries to send the fax to my
>phone/fax machine as well as the intended recipient's.
>
>Try sending a test fax from the computer after
unplugging
>your phone in this maner and see how it goes. Will
check
>for a post tomorrow evening when I will post to tell you
>whether I can talk and send faxes simultaneously on the
>Pavilion. Good luck.
>
>>My Compaq Presario 6000 internal fax worked fine when I
>>had a dial-up ISP, but since I switched to DSL it gives
>>me an error message that says no dial tone...phone is
>>either in use or disconnected. I have installed
filters
>>on all my phones, as instructed, and my DSL provider is
>>now telling me to contact my fax vendor to help solve
>the
>>problem, but since it's a fax that is built into my
>>computer, I'm not sure what to do next. My DSL
provider
>>assures me that when everything is working as it should
>I
>>will be able to be on the phone and on the internet at
>>the same time (which I can do) and also simlutaneously
>>send a fax (which I can't do). I'm sure it's something
>>simple, but I can't figure it out and need help from
>>someone. Please help! Thanks, Sue
>>
>>.
>>
>.
>