Alex
December 5th 03, 10:26 PM
My computer has been rebooting it selft every now and
again. I get a blue screen and all i can get is that i
dumping **? memory- also it says that one or some of my
drivers are not or may not work properly with my OS-
however, i have not added any new hardware to the pc- I
also checked for that virus according to the Microsoft
help page and it did not find anything. I have also tried
updating XP, i mean through the Mic. UpDate page and
everything is up to date. Please help
Troubled
Alex
Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 10:26 PM
If your system is clear of viruses, open Control Panel, open Administrative
Tools, open Event Viewer, look for errors corresponding to the crash, double
click the error, the information contained within may give a clue as to the
source of the problem.
Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download the this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Alex" > wrote in message
...
> My computer has been rebooting it selft every now and
> again. I get a blue screen and all i can get is that i
> dumping **? memory- also it says that one or some of my
> drivers are not or may not work properly with my OS-
> however, i have not added any new hardware to the pc- I
> also checked for that virus according to the Microsoft
> help page and it did not find anything. I have also tried
> updating XP, i mean through the Mic. UpDate page and
> everything is up to date. Please help
>
> Troubled
> Alex
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