PDA

View Full Version : Need help with Lexmark X125 and windows XP


D. Yoakum
October 27th 03, 10:52 PM
everytime I try to print something I get amessage that the
print spooler isn't running, so I turned on the print
spooler and now windows Xp will not recognize that there
is a printer at all.
I have tried to talk to Lexmark and they said it was a
microsoft problem so I called them and they passed the
blame back to lexmark and so on.
I hope there is someone out there that can help me.
Thank You in advance,
D. Yoakum

Cari MS-MVP
October 28th 03, 03:45 AM
Have you tried a COMPLETE uninstall and reinstall of the printer..... since
it's a Lexmark, follow Bruce Sanderson's instructions on how to completely
remove a Lexmark...

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
to remove all traces of the printer. Pay specific attention to Bruce's
special section on Lexmark printers.

Then download a new copy of the software from the Lexmark website at
www.lexmark.com

Install the software and ONLY connect the printer when the software tells
you to do so.

Cari
www.coribright.com

"D. Yoakum" > wrote in message
...
> everytime I try to print something I get amessage that the
> print spooler isn't running, so I turned on the print
> spooler and now windows Xp will not recognize that there
> is a printer at all.
> I have tried to talk to Lexmark and they said it was a
> microsoft problem so I called them and they passed the
> blame back to lexmark and so on.
> I hope there is someone out there that can help me.
> Thank You in advance,
> D. Yoakum
>

Google