Getting stuck

[Robert]

When I try and log off of my desktop Windows XP the
computer sticks on saving your personal settings - I do
this when I want to get back to the screen that list the
multiple users for the computer. I now have to turn my
computer off at the power source and reboot to change
users. This problems has just cropped up after I was out
of town for several days and turned my computer off.
What is the problem or where can I get HELP?

[Sharon F]

On Sun, 14 Sep 2003 06:52:48 -0700, Robert wrote:

> When I try and log off of my desktop Windows XP the
> computer sticks on saving your personal settings - I do
> this when I want to get back to the screen that list the
> multiple users for the computer. I now have to turn my
> computer off at the power source and reboot to change
> users. This problems has just cropped up after I was out
> of town for several days and turned my computer off.
> What is the problem or where can I get HELP?

Are you sure it is stuck? When I've made a lot of changes in my setup, this
step of the shutdown process can take some extra time to complete. Often
noticeable right after installing updates and/or software.

--
Sharon F
MS-MVP - Windows XP Shell/User

[Robert]

I,m sure the systems simply locks up when you attempt to
log off. I some times get a blue screen when I shut
Windows down. The hour glass appears and it never
changes. Last night I left the computer on all night and
it didn't close. This has just started!

>-----Original Message-----
>On Sun, 14 Sep 2003 06:52:48 -0700, Robert wrote:
>
>> When I try and log off of my desktop Windows XP the
>> computer sticks on saving your personal settings - I
do
>> this when I want to get back to the screen that list
the
>> multiple users for the computer. I now have to turn
my
>> computer off at the power source and reboot to change
>> users. This problems has just cropped up after I was
out
>> of town for several days and turned my computer off.
>> What is the problem or where can I get HELP?
>
>Are you sure it is stuck? When I've made a lot of
changes in my setup, this
>step of the shutdown process can take some extra time to
complete. Often
>noticeable right after installing updates and/or
software.
>
>--
>Sharon F
>MS-MVP - Windows XP Shell/User
>.
>

[Sharon F]

On Sun, 14 Sep 2003 13:37:26 -0700, Robert wrote:

> I,m sure the systems simply locks up when you attempt to
> log off. I some times get a blue screen when I shut
> Windows down. The hour glass appears and it never
> changes. Last night I left the computer on all night and
> it didn't close. This has just started!
>
>> [5 quoted line(s) supressed]
> do
>> [1 quoted line(s) supressed]
> the
>> [1 quoted line(s) supressed]
> my
>> [2 quoted line(s) supressed]
> out
>> [4 quoted line(s) supressed]
> changes in my setup, this
>> [1 quoted line(s) supressed]
> complete. Often
>> [1 quoted line(s) supressed]
> software.
>> [6 quoted line(s) supressed]

Any mention in Event Viewer about what the blue screens are for? Wouldn't
hurt to run chkdsk (right click My Computer, Properties, Tools, Error
Checking). If using NTFS, that will clear out old security descriptors that
are hanging around. There's a slight chance that might help.

Also, suggest that you take a look at the shutdown troubleshooting pages
over at Jim Eshelman's site: http://www.aumha.org/win5/a/shtdwnxp.htm

--
Sharon F
MS-MVP - Windows XP Shell/User