USB Printer Port Error

>-----Original Message-----
>I recently connected a USB printer to a machine running
>windows XP. The problem is the machine will not print,
>when I check the ports under the specific driver, it is
>printing to a port called DOT4_001, instead of USB001.
How
>do I resolve this issue, and get the virtual printer
port
>back to USB001, rather DOT4_001?
>
>thanks in advance
>
>r2K
>.
If its a hp printer it will list under dot not usb.
>

[r2k]

the WindowsXP version is WindowsXP Professional SP1.
There is only one device directly connected to this machine
(no USB hub).
This problem deals with 1 computer, connected and printing
to 1 printer.

During the installation of this device, I was prompted to
load a port driver(I never have got this prompt before, or
since), and was given two options, one was support for
DOT4_001, the other I assume as for USB001. In my haste, I
accidentially clicked on the DOT4_001 driver and now I
cannot get it back to USB001. I looked at other machines
(same model, same OS) in the local office area, and the
port is listed as USB001 on other machines printing to
same model printer(different printer physically).


>-----Original Message-----
>What version of XP are you running? Is there only one
printer (or
>multifunction device) connected to the computer? Is the
print device
>connected directly to the computer or through a USB hub?
What kind of print
>device do you have anyway?
>
>So if it's on a hub, connect directly to the computer and
see if that fixes
>the issue.
>
>If there are more than one print device, remove one and
leave only one
>connected directly to the computer.
>
>If you have XP SP1 installed see if the USB Quick Fix
does any good (though
>your problem does not sound like this issue).
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;810090
>Universal Serial Bus Devices Are Not Detected
Intermittently When You Start
>or Resume the Computer
>--
>Alan Morris
>Microsoft Printing Team
>Search the Microsoft Knowledge Base here:
>http://support.microsoft.com/default.aspx?scid=fh;
[ln];kbhowto
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
> wrote in message
...
>>
>> >-----Original Message-----
>> >I recently connected a USB printer to a machine running
>> >windows XP. The problem is the machine will not print,
>> >when I check the ports under the specific driver, it is
>> >printing to a port called DOT4_001, instead of USB001.
>> How
>> >do I resolve this issue, and get the virtual printer
>> port
>> >back to USB001, rather DOT4_001?
>> >
>> >thanks in advance
>> >
>> >r2K
>> >.
>> If its a hp printer it will list under dot not usb.
>> >
>
>
>.
>

[Alan Morris\(MSFT\)]

Sounds like it's time to uninstall the device. The USB and DOT4 ports will
not go away until you disconnect the device and reboot (it usually takes a
couple of reboots before PnP gives up on the device and the port is removed
from the list). If the driver came with an uninstall program use that.
There are several other good posts that have links for uninstalling the
print drivers completely. Search for the model or manufacture in the
current posts. Once you have cleared out the driver reinstall.

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"r2k" > wrote in message
...
> the WindowsXP version is WindowsXP Professional SP1.
> There is only one device directly connected to this machine
> (no USB hub).
> This problem deals with 1 computer, connected and printing
> to 1 printer.
>
> During the installation of this device, I was prompted to
> load a port driver(I never have got this prompt before, or
> since), and was given two options, one was support for
> DOT4_001, the other I assume as for USB001. In my haste, I
> accidentially clicked on the DOT4_001 driver and now I
> cannot get it back to USB001. I looked at other machines
> (same model, same OS) in the local office area, and the
> port is listed as USB001 on other machines printing to
> same model printer(different printer physically).
>
>
> >-----Original Message-----
> >What version of XP are you running? Is there only one
> printer (or
> >multifunction device) connected to the computer? Is the
> print device
> >connected directly to the computer or through a USB hub?
> What kind of print
> >device do you have anyway?
> >
> >So if it's on a hub, connect directly to the computer and
> see if that fixes
> >the issue.
> >
> >If there are more than one print device, remove one and
> leave only one
> >connected directly to the computer.
> >
> >If you have XP SP1 installed see if the USB Quick Fix
> does any good (though
> >your problem does not sound like this issue).
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;810090
> >Universal Serial Bus Devices Are Not Detected
> Intermittently When You Start
> >or Resume the Computer
> >--
> >Alan Morris
> >Microsoft Printing Team
> >Search the Microsoft Knowledge Base here:
> >http://support.microsoft.com/default.aspx?scid=fh;
> [ln];kbhowto
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> > wrote in message
> ...
> >>
> >> >-----Original Message-----
> >> >I recently connected a USB printer to a machine running
> >> >windows XP. The problem is the machine will not print,
> >> >when I check the ports under the specific driver, it is
> >> >printing to a port called DOT4_001, instead of USB001.
> >> How
> >> >do I resolve this issue, and get the virtual printer
> >> port
> >> >back to USB001, rather DOT4_001?
> >> >
> >> >thanks in advance
> >> >
> >> >r2K
> >> >.
> >> If its a hp printer it will list under dot not usb.
> >> >
> >
> >
> >.
> >