View Full Version : Found new hardware
Leonard
December 5th 03, 10:31 PM
Hi,
I have a new PC which runs XP. My printer is a HP Busienss Inkjet 2280 and
it is connected via parallel port. Each time my PC boots, it comes up with
'Found new hardware' message. I have downloaded the updated driver, but I
can't get over this problem.
Any ideas would be greatly appreciated.
L.
Rick \Nutcase\ Rogers
December 5th 03, 10:32 PM
Hi Leonard,
Run the add new hardware wizard in the control panel and force it to
reinstall, this often cures the problem.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
"Leonard" > wrote in message
...
> Hi,
>
> I have a new PC which runs XP. My printer is a HP Busienss Inkjet 2280 and
> it is connected via parallel port. Each time my PC boots, it comes up with
> 'Found new hardware' message. I have downloaded the updated driver, but I
> can't get over this problem.
>
> Any ideas would be greatly appreciated.
>
> L.
>
>
Kelly
December 5th 03, 10:32 PM
Hi Leonard,
This problem can occur when the printer driver is initially installed. The
printer installation program from the manufacturer does not enable the New
Hardware Wizard to finish its detection of the newly installed printer.
To work around this problem, enable the New Hardware Wizard to finish, even
though the wizard cannot detect a new printer.
New Hardware Wizard Detects Printer Device After Every Restart
http://support.microsoft.com/support/kb/articles/q298/3/70.asp
Checkpoint: Unhide hidden devices in the Device Manager, view the problem
devices and remove them manually there.
If the above doesn't help: This workaround is for an HP Printer
1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.
2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.
3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.
The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).
4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.
5. On subsequent startup, the Wizard should then NOT run.
Good luck!
--
All the Best,
Kelly
MS-MVP Win98/XP
[AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
"Leonard" > wrote in message
...
> Hi,
>
> I have a new PC which runs XP. My printer is a HP Busienss Inkjet 2280 and
> it is connected via parallel port. Each time my PC boots, it comes up with
> 'Found new hardware' message. I have downloaded the updated driver, but I
> can't get over this problem.
>
> Any ideas would be greatly appreciated.
>
> L.
>
>
Leonard
December 5th 03, 10:36 PM
Hello group,
Problem has now been resolved - see Kelly's instructions. Thank you also to
the others who suggested possible fixes.
Leonard.
"Leonard" > wrote in message
...
> Hi,
>
> I have a new PC which runs XP. My printer is a HP Busienss Inkjet 2280 and
> it is connected via parallel port. Each time my PC boots, it comes up with
> 'Found new hardware' message. I have downloaded the updated driver, but I
> can't get over this problem.
>
> Any ideas would be greatly appreciated.
>
> L.
>
>
Kelly
December 5th 03, 10:36 PM
Great, glad to hear it, Leonard.
--
All the Best,
Kelly
MS-MVP Win98/XP
[AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
"Leonard" > wrote in message
...
> Hello group,
>
> Problem has now been resolved - see Kelly's instructions. Thank you also
to
> the others who suggested possible fixes.
>
> Leonard.
>
>
> "Leonard" > wrote in message
> ...
> > Hi,
> >
> > I have a new PC which runs XP. My printer is a HP Busienss Inkjet 2280
and
> > it is connected via parallel port. Each time my PC boots, it comes up
with
> > 'Found new hardware' message. I have downloaded the updated driver, but
I
> > can't get over this problem.
> >
> > Any ideas would be greatly appreciated.
> >
> > L.
> >
> >
>
>
vBulletin® v3.6.4, Copyright ©2000-2012, Jelsoft Enterprises Ltd.