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View Full Version : FAX - Can send but cannot receive


Nadyne Nelson
January 7th 04, 08:44 PM
I'm running Windows XP Home and had the fax service working fine. Ran into
a problem and used Go Back and, since then, my fax stopped working.

I un-installed and re-installed and can send okay but can't receive.

Any suggestions?

--
Nadyne Nelson

Shyama [MSFT]
January 7th 04, 08:46 PM
It would be helpful if you can send more details about the problem and how
it manifests itself. Some questions to help you look for more information.
What are the steps that you are performing to send the fax?
What error do you see?
Are there any events logged into the eventviewer?
Do you see the fax in the outbox at all?

--
Shyama Hembram
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

"Nadyne Nelson" > wrote in message
...
> I'm running Windows XP Home and had the fax service working fine. Ran
into
> a problem and used Go Back and, since then, my fax stopped working.
>
> I un-installed and re-installed and can send okay but can't receive.
>
> Any suggestions?
>
> --
> Nadyne Nelson
>
>
>

Nadyne Nelson
January 7th 04, 08:46 PM
I can send okay - just can't receive. The only indication I get is a
balloon that pops up saying fax failed to receive. My sister has sent me
test faxes and her machine says OK for the transmission but I never received
her faxes. I have my fax program set to enable receive and this had all
been working before but just stopped for no apparent reason.

--
Nadyne Nelson


Shyama [MSFT] wrote:
> It would be helpful if you can send more details about the problem
> and how it manifests itself. Some questions to help you look for more
> information. What are the steps that you are performing to send the
> fax?
> What error do you see?
> Are there any events logged into the eventviewer?
> Do you see the fax in the outbox at all?
>
>
> "Nadyne Nelson" > wrote in message
> ...
>> I'm running Windows XP Home and had the fax service working fine.
>> Ran into a problem and used Go Back and, since then, my fax stopped
>> working.
>>
>> I un-installed and re-installed and can send okay but can't receive.
>>
>> Any suggestions?
>>
>> --
>> Nadyne Nelson
>>

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