USB support of HP Deskjet 880C printer

[Jean Renuart]

I have a Dekjet 880C printer. It was correctly
functionnig under Windows 98. Since I switched to Wondows
XP, it doesn't work at all when connected through USB. I
cannot even print the test page (Message : Document
failed to print). But connected through a parallel port
it works fine. Did someone has seen this problem already?
Is it a USB driver problem? How can I solve this problem.
The USB driver works fine for all other application.

Thanks for reply

[Cari MS-MVP]

Are the USB ports working with all other hardware?

Cari
www.coribright.com

"Jean Renuart" > wrote in message
...
>I have a Dekjet 880C printer. It was correctly
> functionnig under Windows 98. Since I switched to Wondows
> XP, it doesn't work at all when connected through USB. I
> cannot even print the test page (Message : Document
> failed to print). But connected through a parallel port
> it works fine. Did someone has seen this problem already?
> Is it a USB driver problem? How can I solve this problem.
> The USB driver works fine for all other application.
>
> Thanks for reply

[Jean Renuart]

Yes it does.
>-----Original Message-----
>Are the USB ports working with all other hardware?
>
>Cari
>www.coribright.com
>
>"Jean Renuart" > wrote in message
...
>>I have a Dekjet 880C printer. It was correctly
>> functionnig under Windows 98. Since I switched to
Wondows
>> XP, it doesn't work at all when connected through USB.
I
>> cannot even print the test page (Message : Document
>> failed to print). But connected through a parallel port
>> it works fine. Did someone has seen this problem
already?
>> Is it a USB driver problem? How can I solve this
problem.
>> The USB driver works fine for all other application.
>>
>> Thanks for reply
>
>
>.
>

[Thomas Ferguson]

Check the port used when printing through the USB connector. Make sure it is
not set for the USB port.

Disconnect. Try a different USB cable.


When it was originally connected, was it by USB or parallel cable?

Let us know.
--

Tom
MSMVP PS-D




"Jean Renuart" > wrote in message
...
> I have a Dekjet 880C printer. It was correctly
> functionnig under Windows 98. Since I switched to Wondows
> XP, it doesn't work at all when connected through USB. I
> cannot even print the test page (Message : Document
> failed to print). But connected through a parallel port
> it works fine. Did someone has seen this problem already?
> Is it a USB driver problem? How can I solve this problem.
> The USB driver works fine for all other application.
>
> Thanks for reply