Windows Explorer doesn't show C: drive or open Office docs

[Eric]

A hotel high speed connection or something has my Windows
XP Professional laptop (windows explorer) in a bind.

Opening Windows Explorer, no icons show under My Computer
(like c:, d:, etc). They are there in the drop down
list - click on c: and it shows the contents. The left
side navigation appears with the hiearchy, but the +/-
will not collapse.

In addition, unable to open any MS Word document from
Windows explorer by clicking on it. (will open using
File->Open menu in the application) Windows Media 9
thinks all of my .wma files are bad.

Can anyone help?

[Peter T]

"Eric" > wrote in message
...
> A hotel high speed connection or something has my Windows
> XP Professional laptop (windows explorer) in a bind.
>
> Opening Windows Explorer, no icons show under My Computer
> (like c:, d:, etc). They are there in the drop down
> list - click on c: and it shows the contents. The left
> side navigation appears with the hiearchy, but the +/-
> will not collapse.
>
> In addition, unable to open any MS Word document from
> Windows explorer by clicking on it. (will open using
> File->Open menu in the application) Windows Media 9
> thinks all of my .wma files are bad.
>
> Can anyone help?

Firstly check that your anti-virus definitions are up to date and then do a
full system scan.

If you haven't any A/V software then I think you need some.

This sounds suspiciously like a problem a friend of mine had recently and it
was virus driven.

Good luck

Peter

[Eric]

Tried a full scan with latest updates. Still very odd
errors with Windows Explorer (or IE using file
structure). Any more thoughts?
>-----Original Message-----
>"Eric" > wrote in message
...
>> A hotel high speed connection or something has my
Windows
>> XP Professional laptop (windows explorer) in a bind.
>>
>> Opening Windows Explorer, no icons show under My
Computer
>> (like c:, d:, etc). They are there in the drop down
>> list - click on c: and it shows the contents. The left
>> side navigation appears with the hiearchy, but the +/-
>> will not collapse.
>>
>> In addition, unable to open any MS Word document from
>> Windows explorer by clicking on it. (will open using
>> File->Open menu in the application) Windows Media 9
>> thinks all of my .wma files are bad.
>>
>> Can anyone help?
>
>Firstly check that your anti-virus definitions are up to
date and then do a
>full system scan.
>
>If you haven't any A/V software then I think you need
some.
>
>This sounds suspiciously like a problem a friend of mine
had recently and it
>was virus driven.
>
>Good luck
>
>Peter
>
>
>.
>