can't share a printer with different users...

[Ivan]

I have an HP OfficeJet 600 connected to my Windows XP
running PC. I installed the latest drivers from HP (Had to
order the CD via mail). I installed the drivers per the
instructions under my "administrator" account and I can
print without any problems but all other user accounts
can't use the printer. The printer icon in the system tray
says the printer is "disconnected". I tried a few HP
troubleshooting guides to no avail. I have a Dell PC. Can
anyone help? Thank You in advance.

[Cari \(MS-MVP\)]

If you have Norton Antivirus installed, try setting the printer to print
direct, rather than through the print spooler.....

Cari
www.coribright.com

"Ivan" > wrote in message
...
>I have an HP OfficeJet 600 connected to my Windows XP
> running PC. I installed the latest drivers from HP (Had to
> order the CD via mail). I installed the drivers per the
> instructions under my "administrator" account and I can
> print without any problems but all other user accounts
> can't use the printer. The printer icon in the system tray
> says the printer is "disconnected". I tried a few HP
> troubleshooting guides to no avail. I have a Dell PC. Can
> anyone help? Thank You in advance.

[Rich]

Assuming your HP Office Jet files were installed in Local Disk/Documents and Settings/Program Filess/Hewlett-Packard, make sure you have a short cut in Local Disk/Documents and Settings/All Users/Start Menu/ HP Office Jet 600 Series. Also make sure none o
f the directories or folders that contain Office Jet programs are marked private. Hope this helps. It works on my Gateway 510 w/ XP operating system.